Residential Service Center

WHAT WE DO ⇓
Lockouts
When you lose your keys or lock your keys in your room, the RSC is the place to go for a quick spare key checkout. If we are closed at the time you get locked out, contact the RA on duty.
Your On Campus Address
If you are looking to order something online or a family member wants to send you a christmas card, your address will be as follows:
FIRST & LAST NAME
347 Monmouth Ave N, RSC Box # [insert your box #]
Monmouth, OR 97361
Packages
Packages for on campus residents (excluding Knox and Alder View residents) are to be picked up at the RSC. Mail comes into the mailroom in the morning, and we get the packages that came that day by 1:00pm. Anything that comes to the mailroom after 11am will be either brought over to us that afternoon, or the next day. You will get an email when you have mail waiting for you at the RSC, all you need to bring is your student ID to pick it up!
Every student on campus is assigned an RSC mailbox upon move in. This can be found on your portal through University Housing Overview. Your mailbox is in the back of the RSC and is where letters and other small mail will go to. You will not be notified when something is put in your mailbox so it is smart to check it regularly.
Room Changes
Once University Housing has approved your room change, you will receive an email with instructions on your next steps. Be sure to read it carefully! The RSC is ready to help you check into your new space and check out of your old one! If you have questions about the room change process or would like to request a room change, please contact University Housing by email (housing@wou.edu) or by phone (503) 838-8311.
Item Check Outs
Bring your student ID to the RSC to check out the following items, and more!
Moving carts, pool balls and cues, sports balls, frisbees, piano room keys, and barbeque keys.
Sending Mail
The RSC can only send out letters and small size envelopes that already have postage. However, if you have any packages with prepaid postage, those can be dropped of at Mail Services and they will take them to the post office at the end of the day.
Other Departments
There is a computer lab within the Residential Service Center, and connected to that is Residential Computing. They can help you connect devices to the wifi and other technological tasks.
We also house the Residence Hall Association office.
Lost and Found
We have a small bin of lost and found items. We get a lot of lost ID’s and other small items, so please check with us if you are missing anything.
Where are we located?
How to find us:
From Heritage: Walk straight out of the main entry doors and past the dumpsters. Then follow the signs that say Residential Service Center.
From Landers: We are just south of Landers, between the lower lounge & pod one, underneath Valsetz Dining Hall.
From Ackerman: Walk towards Valsetz, but continue off to the right towards Heritage. Take a left just past the dumpsters and follow the signs that say Residential Service Center!
Best place to park: For short visits, you can park in the 15 or 30 minute zones outside of Heritage Hall and walk past the dumpsters. For longer term parking, Lot H, J, or K are closest, make sure you have a parking pass!

Contact Us!
Hours:
Monday-Friday: 8am-10pm
Saturday-Sunday: 11am-8pm