WHAT IS EBI?

EBI is an annual assessment that provides University Housing with feedback from residence hall students to improve services and programs and positively impact their lives while living on campus.

The EBI is the largest assessment used by the department. Data is collected from more than 300,000 students from almost 300 schools. This year, an email will be sent to residents at their WOU email accounts containing a link to the survey and with “Resident Satisfaction Survey” in the subject line.

REMEMBER FEEDBACK MATTERS. 

Help us to make this year’s “Now what?” into next year’s “What!”

Thank-You!

FOCUS OF THE SURVEY:

• Satisfaction with residential staff
• Programming
• Community Environment
• Room assignment / change process
• Campus Dining
• Safety & security
• Personal Interactions
• Life skills
• Interactions with faculty & staff
• Diversity & social justice
• Risk behaviors
• Integration to college

HISTORICAL USE OF SURVEY DATA:

ROOM CHANGE PROCESS:   The room change process was changed to make it more student centered.
DINING UPGRADES:   Increase in the variety of options, special dietary needs options, and increase in hours. 
PLANNING OF FACILITY PROJECTS:   Student input was used to plan such projects as Ackerman Hall and the Residential Service Center.
TECHNOLOGY UPGRADES:   You spoke, we listened. Wireless routers & hot spots were added to the halls.
LAUNDRY UPGRADE:   Coin operated laundry rooms were changed to traditional laundry facilities.
INPUT FOR ESTABLISHING POLICY:   Changes to such policies as gender inclusive housing, alcohol and the use of microwaves were all driven by EBI data.