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Staff in the Division of Student Affairs remain dedicated to supporting all students and delivering excellent service, both in virtual and in-person formats. To assist you, we have centralized information and resource within and outside of the Division of Student Affairs for your convenience. Be sure to check individual department websites for the most up-to-date and detailed information. We look forward to fall term 2020! If you have any questions, contact the Office of the Vice President for Student Affairs at 503-838-8221 or email studentaffairs@wou.edu.

 

ANNOUNCEMENTS:

  • Resources for the WOU Community – information on local, state, and national resources for the WOU community.

  • Embrace The Now – President Fuller’s update to students regarding Fall 2020 course delivery and campus-wide department updates.

  • Fall Term: most offices within Student Affairs will be open 9AM to noon and 1PM to 5PM Monday through Thursdays for drop-in support, though most appointments will remain virtual. Visit department websites for up-to-date office hours and contact information. A complete list of departments is available here.

 

 

Last updated 10/7/2020

Student Life and Virtual Programming

Admissions

Admissions counselors are available by appointment, including evening hours, to meet with students and their families. Students are also invited to contact Admissions to 503-838-8211 to speak with the Counselor of the Day. 

Admitted first-year and transfer students can now access for the virtual Fall Orientation experience: WOU Network. Fall Orientation is being delivered remotely, including more than a month of programming, which started Aug. 24. Freshmen can learn more about the WOU Network and SOAR (Summer Orientation, Advising, and Registration) by visiting the SOAR website. Transfer students can learn more about the WOU Network and TSOAR (Transfer Student Orientation, Advising and Registration) by visiting the TSOAR website. 

Admissions offers virtual tours of campus Wednesdays at 1:30 p.m. via Facebook live. Video tours of campus are available in English and Spanish formatting.

Campus Recreation Virtual Rec

Campus Recreation facilities are opening up. Contact Campus Recreation to learn more: call 503-838-9530 (voice) or email at hwc@wou.edu.

Peter Courtney Health and Wellness Center

The Health and Wellness Center will be opened Sept. 28 – Dec 4. Hours of operation are:

Monday – Thursday
2:00-4:00PM
4:30-6:30PM
7:00-9:00PM

Friday
2:00-4:00PM
4:30-6:30PM

Climbing Wall Hours

Monday – Thursday
(Top Rope and Lead Climbing)
5:00-6:15PM
6:30-7:45PM

5:15-6:15PM & 6:45-7:45PM (Belay class time*)
*Sign-ups start at class time

Reservations Required: Reservations are required for all programs, activities, and exercise opportunities. We know it’s a hassle but this is the best way to keep COVID away! Simply log onto IMLeauges. Use your WOU email to create an account, validate your account, and reserve your time slot on the fitness and facility reservation tab.

Virtual layout of the facility: 360 Self-guided tour.

Campus Recreation Programs

For more information, follow Campus Recreation on Instagram or Facebook.

Campus Recreation Intramural Sports

For more information, follow WOU Intramural Sports on Instagram or Facebook.

Campus Recreation Club Sports

For more information, follow Campus Recreation on Instagram or Facebook.

Why you should join clubs and organizations

#VirtualRecOregon

Check out #VirtualRecOregon for statewide virtual recreation activities among Oregon colleges and universities.

Events and Virtual Programs

 SAB

Student Activities Board offers a variety of virtual programming opportunities. Stay tuned on the SAB website and social media accounts (Facebook, Instagram, & Twitter).

Student Engagement

Virtual Student Engagement includes various resources around campus, events and activities, and connectivity around the web.

Stay tuned for fall term 2020 programmings!

MSSP Programs

Cultural Connections Program: This free program coordinated through the Multicultural Student Services & Programs Office is designed to provide an orientation for first generation, ethnic and/or culturally diverse students. This program runs concurrently with the New Student Week Program and provides a minimum of one session per day to give students from culturally underrepresented backgrounds an opportunity to connect with their peers and upperclassmen who they can relate to and staff that will provide support while they are students at WOU.

2020-2021 Date: August 25th, September 1st, September 8th, September 15th, and September 22nd at 1pm. (Virtual events on the WOU Network)

For more information please click here.

WOU Live Q&A

Tune in to WOU’s Weekly Live Q&A on the WOU’s Facebook, Instagram, and Twitter page every Thursday 10am-11am. Participating departments include Admissions, Business Office, Financial Aid, General Education, Graduate Programs, Student Success and Advising, Transfer Student Pathways, and University Housing.

For information on WOU clubs and organization virtual events and programs or contact information visit Explore – WOUEngage.

For other campus events visit WOU’s Events Calendar.

Student Affairs Social Media Platforms

Stay connected! Follow your fellow Student Affairs clubs, departments, and organizations social media accounts. Visit the SA Social Media Channels List for directory!

Student Government

ASWOU remains dedicated to helping students and are available for virtual meetings. To contact an ASWOU representative, refer to the member sections under each governing branch menu on ASWOU – WOU’s Official Student Government.

If you are a club or organization with need of support, contact ASWOU at aswou@mail.wou.edu.

For general inquiries, contact ASWOU at 503-838-8553 (voice) or email at aswou@mail.wou.edu.

Today At WOU

Stay up-to-date with what’s happening at Western Oregon University through Today at WOU. Story content includes events, profiles of people and programs, the latest news, and announcements.

Student Support Services

Admissions

The office is open for in-person assistance Monday through Friday 9AM-12PM/1PM-5PM. Main telephone assistance available 8AM-5PM. Contact information: 503-838-8211 (voice) or email at wolfgram@wou.edu.

Students can request to speak with the Admissions Counselor of the day.

Admissions is currently accepting unofficial transcripts for domestic undergraduate students.

In-person campus visits, including tours, are suspended through until further notice.

For additional information visit Admissions at Western Oregon University.

Accommodations & Disability Services

The Office of Disability Services is open remotely Monday through Friday 8AM-12PM, 1PM-5PM. Contact information: 503-838-8250 (voice) or email and Google Hangouts at ods@wou.edu. 

To request accommodations for courses or a WOU-sponsored activity, contact the Office of Disability Services as soon as possible.

Advising

 Multicultural Student Services & Programs (MSSP)

The MSSP office is available Monday through Friday from 8AM-5PM and can assist students remotely. 

Students can schedule a virtual appointment via WCS (Wolf Connection System) in your WOU PortalClick here for step by step instructions. 

Starting September 23rd: The MSSP physical office is open Monday through Thursday from 9AM-12PM and 1PM-5PM, and can assist with answering questions or scheduling appointments.

For questions or general inquiries, contact MSSP at 503-838-8737 (voice) or email at mssp@wou.eduThey are answering the phones during business hours, monitoring voicemail and email messages closely, and will respond as soon as possible.

Student Enrichment Program (SEP)

Starting September 23rd: The SEP physical office (Advising Center) is open Monday through Thursday from 9AM-12PM and 1PM-5PM, and can assist with answering questions or scheduling appointments. Visit the SEP website for details. 

To schedule a phone or virtual conference meeting with an SEP advisor, use the “Schedule an Appointment” link on the SEP website.

For general inquiries, contact SEP at 503-838-8551 (voice) or email at sep@wou.edu.

Student Success & Advising (SSA)

During this time, the Advising Center building is closed, but SSA is providing remote academic advising and resources for navigating online courses. For more information visit Student Success and Advising Office.

 

Advocacy Services

Abby’s House is open remotely Monday through Friday, 8AM-5PM. Contact information: 503-838-8219 (voice) or email at abbyshouse@wou.edu.

Confidential advocate services are available. Book an online appointment with a confidential advocate.

If you have a question that needs to remain private, email confidentialadvocate@wou.edu.

For more information, visit Abby’s House website.

Campus Dining

Caffe Allegro will be opened Monday-Thursday, 9AM-1PM, starting Sept. 28, 2020. All other retail operations (e.g., The Press, Western Deli, Wolf Grill) will be closed.

Valsetz hours of operations: Monday to Friday 8AM to 8PM, Saturday and Sunday 9AM to 8PM. Campus Dining will be sanitizing and cleaning between breakfast, lunch, and dinner. Visit Hours of Operation for more information.

New This Fall:

Skip the lines and order online! Download the Nutrislice app and search for Western Oregon University! Visit https://wou.nutrislice.com/menus-eula to view the menu.

Catering Online Order Software

Kiosk stations will be available to place orders on site. Grab-n-go items will be available. A new WOU ID reader has been implemented, as well as cashless transactions and Apple/Google pay is now accepted. To learn more about Campus Dining efforts plans, visit the Fall Newsletter.

If you have questions about changes or dining on campus, visit Dining at Western Oregon University – Housing and Dining or email dining@wou.edu.

Career Services

The Service Learning & Career Development (SLCD) office is open and available Monday through Friday, 8AM-5PM, over phone at 503-838-8432 (voice) and email at slcd@wou.edu.

Students can make an appointment on WolfLink/Handshake (accessible on your WOU Portal) for: Resume/Cover Letter Review, Career Assessments, Career Counseling, Graduate School Counseling, Internship/Practicum Advising, Job Search Advising, Mock Interview, and more.

Please visit Handshake for updates on virtual events, and the SLCD website for extensive resources on career development and services.

Visit Oregon Unemployment insurance for unemployment information.

Health & Counseling Services

Student Health & Counseling Center (SHCC) is open Monday through Thursday (8AM-5PM) and Friday (9AM-5PM). If you have any questions or are unclear about our services at any time, please visit the SHCC website or contact them at 503-838-8313 (voice) or email at health@wou.edu.

All providers are now offering services through video using Doxy.me. For this method, the provider will send you a link by secure email messaging through their electronic health record system. When it is time for your appointment, click the link which will take you to the provider’s “waiting room.” When the provider is present, you will be admitted and the appointment will start. You do NOT have to have a Doxy.me account for this service, you only have to click the link the provider sends you. You will want to make sure the camera and microphone on your computer is accessible.

Counseling Services

All scheduled appointments will be by phone. The counselor will call you at the number we have on file.

Crisis services are still available. Call 503-838-8313 (voice) to make that appointment at the time of your crisis and a counselor will call you back.

After hours crisis services are still available. Contact Campus Public Safety to connect to an on-call counselor.

Medical Services

Open 8AM-1PM daily – urgent visits only / 1PM-4PM daily – sick visits only.

CCARE – offering CCARE supply only pick-up and re-enrollment + pickup.

No non-urgent appointments will be made for the next four weeks and then we will reassess. SHCC will telephone triage as many as possible.

Anyone with a fever subjective or checked with a thermometer currently or in the past 48 hours must call 503-838-8313 (voice) to speak to one of the SHCC providers, who will instruct you on what to do next.

The majority of scheduled appointments will be by phone. If this applies to you, the medical provider will call you at the number SHCC have on file.

In addition to communication via phone, medical staff is working to increase their ability to communicate remotely. You can secure a message with a medical provider with questions you may have regarding your health. To do so, click on this link: https://wou.medicatconnect.com/. Log in with you WOU username and password. Click on “Messages/Compose New.”

If you have an emergency, call 911.

COVID-19 Testing

SHCC is now offering COVID-19 testing to WOU students. If you are seeking testing, please note the following procedure:

You must first be triaged via phone by one of our medical providers. Call the SHCC at 503-838-8313 (voice) to begin this process and find out if you meet current criteria for testing. If a medical provider determines you do, you will be directed to a private area in the parking lot behind the SHCC for specimen collection. This is being done OUTSIDE of the building to further prevent exposure to others so please do not enter the SHCC building.

If you have insurance, SHCC suggests you contact your insurance company to determine whether they will cover the cost of the test. Visit the Oregon health Insurance web page with more information. If you are uninsured, there may be a cost of $95 billed to you by Quest, the laboratory WOU utilizes.

If you think you have been exposed to COVID-19, review these quarantine recommendations.

Feeling anxious, uncertain, or experiencing challenges during this time? SHCC Psychiatric Nurse Practitioner Tom Breyer writes to students on strategies and tips for mental and physical well-being this spring.

 

University Housing

For more information on COVID-19 and Housing, such as FAQ, moving in dates or others, visit Housing Updates – Housing and Dining for details.

For revised 2020-21 housing rates, visit the Revised Room & Board Rates website.

University Housing office hours are Monday through Friday, 9AM-Noon; 1PM-5PM.

Additional housing information can be found on the University Housing website.

Veteran Resources

The Veterans Resource Center (VRC) is open remotely Monday through Friday 8AM-5PM. Contact VRC by phone at 503-838-9246 (voice) or email at wouveterans@wou.edu. 

Book a virtual appointment with a veteran Peer Advisor.

For insights on the Peer Advisors for Veteran Education (PAVE) program, visit the program overview video.

WOLF Ride

WOLF Ride service operations for fall term 2020 are Sunday-Friday, 5PM-11PM.

For more information visit WOLF Ride homepage.

Wolfstore

 The Wolfstore is open Monday through Friday, 9AM-5PM. Contact information is 503-838-8300 (voice) or online.

Wolfstore In-Person Visits:

-The Wolfstore is open and customers can shop in-person with a face covering/mask worn. Additionally, customers can continue to have access to the customer service window for transactions. 

Students may place online orders through the Wolfstore website. Online and phone orders can be shipped to students or picked up at the customer service window. 

Financial Support Services

Business Office and Cashiers

The Cashier’s window is open Monday through Thursday, 11AM-12PM, (Admin building, 1st floor). The Business Office is open and available for phone or email assistances from:

8AM-5PM Mondays, Tuesdays, and Thursdays.

9:30AM-5PM Wednesdays.

Closed Fridays

Contact the Business Office at 503-838-8201 (voice) or email at businessoffice@wou.edu.

Visit tuition & fees for payment information, refund schedule for refund dates and deadlines, or accounting & business services for additional information.

Emergency Student Aid

If you are a student facing some financial hardships or emergency needs, contact the Division of Student Affairs office to learn more about emergency student aid funds that may help with utilities, food, course material, medical care or other life essentials.

Contact the Division of Student Affairs at 503-838-8221 (voice) or email at studentaffairs@wou.edu.

Financial Aid

The Financial Aid Office is opened Monday-Thursday, 9AM-5PM and Fridays 10AM-5PM. They are also available by phone 503-838-8475 (voice) and email at finaid@wou.edu. Counselors are available for phone appointments by scheduling via WOU Portal > Wolf Connection System (WCS).  

Incidental Fee

Fall term incidental fees, which are managed by student government, will only be charged to students taking in-person or hybrid courses.

For more information on incidental fees for 2020-21, visit Incidental Fee Committee.

WOU Food Pantry

The Food Pantry is open Mondays (2PM-4PM), Wednesdays (10AM-12PM) and Fridays (12PM-2PM) Fall Term 2020; please visit the Food Pantry website or check the WOU Food Pantry Facebook page for the most up-to-date hours, information, and volunteer needs.

Health officials have advised food pantries to move from a shopping-style distribution to pre-made boxes. Please be aware that starting Monday, March 23, the Food Pantry will change its distribution style to pre-made boxes.

For the safety of yourself, volunteers, and the community, please stay home if you are feeling sick. Ask a friend or family member to pick up food for you.

Vouchers, SNAP services, and confidential services are still being provided. Book an online confidential food security appointment.

For students who currently receive SNAP benefits: you are able to shop online at Walmart and Amazon using SNAP

SNAP eligibility for students changed on July 1, 2019. The Food Pantry encourages students to apply for SNAP benefits. If you need assistance with filling out the application, book an online confidential food security appointment. Visit Find a Pantry near you for local food pantries in your area.

For general inquiries, contact the Food Pantry at foodpantry@wou.edu.

 

Academic Support Services and Technical Resources

Course Preparations & Tutoring

For information on what you need to be academically prepared, such as tools and tips for online classes, web conferencing apps, computers/tablets, high speed internet, among others, visit Keep Learning – Office of Academic Affairs.

For remote tutoring services, visit the Tutoring section of Keep Learning – Office of Academic Affairs.

Library

The Hamersly library building is closed. Remote service is available Mondays – Thursdays, 8AM – 5PM.

2020 Fall Term building hours (subject to change) are:

  • Mondays – Thursdays, 10AM – 7PM
  • Fridays, 10AM – 4PM

Fall Term library remote service hours may change due to service demand and fluid extenuating circumstances.

For more information, including equipment check out, Summit, and other resources and services visit COVID-19 (novel coronavirus) Updates and Resources.

Registrar Office

The Registrar Office is available remotely Mondays – Fridays, 8AM – 5PM.

Office updates and general information can be found at University Registrar.

In accordance with Embrace The Now, 95% of Fall Term classes will be online. The class schedule will reflect updated course delivery. 

Visit Registration – University Registrar for online registration procedures and academic calendar for important fall term dates.

Technical Support - Canvas, Moodle, & WOU Portal

WOU is transitioning from Moodle to Canvas this academic year, and some classes may use Moodle or Canvas. For support with navigating Canvas or Moodle, contact the Moodle Support Team at 503.838.9300 (voice/text), moodle@wou.edu (email), or chat: sidebar on Moodle dashboard. Additional resources available under the Canvas & Moodle section of the Keep Learning website.

For support with your WOU Portal or email, contact University Computing Solutions (UCS) at 503-838-8925 (voice or text) or ucshelpdesk@wou.edu.

COVID-19 Information

Western Oregon University Updates

Key updates and preventative measures information available at Coronavirus | WOU Homepage

If you think you have been exposed to COVID-19, review these quarantine recommendations by SHCC.

Oregon County Health Resources

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