In This Together
During this unprecedented time, staff in the Division of Student Affairs remain dedicated to supporting all students and delivering excellent service. We know many students are facing unique challenges and adjustments, as well as receiving many email correspondences on campus wide updates. To assist you, we have centralized information and resource within and outside of the Division of Student Affairs for your convenience.
Student Town Hall – visit your student WOU Portal to re-watch the May 28, 2020 re-opening WOU student town hall.
If you have any questions, contact the Office of the Vice President for Student Affairs at 503-838-8221 (voice) | email@example.com (email).
Last updated 5/28/2020
Student Life and Virtual Programming
Campus Recreation Virtual Rec
Campus Recreation facilities are closed, but the Campus Recreation staff are working hard to support you, student staff, and members remotely. To contact Campus Recreation, call 503-838-9530 (voice) or email at firstname.lastname@example.org.
NBA 2K20 league on XBox or PS4 both are open! (Madden 20 and FIFA 20 registrations open soon)
To participate, go to IMLeagues.com/WOU and create an account with your WOU email.
Check out #VirtualRecOregon for statewide virtual recreation activities among Oregon colleges and universities.
Events and Virtual Programs
Virtual Student Engagement includes various resources around campus, events and activities, and connectivity around the web.
The Multicultural Student Union (MSU) meetings are being offered via Google Classroom with the code: qmvltqu
WOU Live Q&A
Tune in to WOU’s Weekly Live Q&A on the WOU’s Facebook, Instagram, and Twitter page every Thursday 10am-11am. Participating departments include Admissions, Business Office, Financial Aid, General Education, Graduate Programs, Student Success and Advising, Transfer Student Pathways, and University Housing.
For information on WOU clubs and organization virtual events and programs or contact information, visit Explore – WOUEngage.
For other campus events, visit WOU’s Events Calendar.
Student Affairs Social Media Platforms
Stay connected! Follow your fellow Student Affairs clubs, departments, and organizations social media accounts. Visit the SA Social Media Channels List for directory!
ASWOU remains dedicated to helping students and are available for virtual meetings. To contact an ASWOU representative, refer to the member sections under each governing branch menu on ASWOU – WOU’s Official Student Government.
If you are a club or organization with need of support, contact ASWOU Director of Student Organizations Haliegh Nagle at email@example.com.
For general inquiries, contact ASWOU at 503-838-8553 (voice) or email at firstname.lastname@example.org.
Today At WOU
Stay up-to-date with what’s happening at Western Oregon University through Today at WOU. Story content includes events, profiles of people and programs, the latest news, and announcements.
Student Support Services
The office is open remotely Monday through Friday 8M-5PM. Contact information: 503-838-8211 (voice) or email at email@example.com.
Students can request to speak with the Admissions Counselor of the day.
Admissions is currently accepting unofficial transcripts for domestic undergraduate students.
In-person campus visits, including tours, are suspended through April 17, 2020.
For additional information visit Admissions at Western Oregon University.
Accommodations & Disability Services
Multicultural Student Services & Programs (MSSP)
The MSSP office is closed, however staff is available Monday through Friday from 8AM-5PM and can assist students remotely.
Students can schedule a virtual appointment via WCS (Wolf Connection System) in your WOU Portal.
For questions or general inquiries, contact MSSP at 503-838-8737 (voice) or email at firstname.lastname@example.org.
Student Enrichment Program (SEP)
During this time, the Advising Center building is closed, but all SEP services will be available remotely for SEP students. Visit the SEP website for details.
To schedule a phone or virtual conference meeting with an SEP advisor, use the “Schedule an Appointment” link on the SEP website.
For general inquiries, contact SEP at 503-838-8551 (voice) or email at email@example.com.
Student Success & Advising (SSA)
During this time, the Advising Center building is closed, but SSA is providing remote academic advising. For more information visit Student Success and Advising Office.
Abby’s House is open remotely Monday through Friday, 8AM-5PM. Contact information: 503-838-8219 (voice) or email at firstname.lastname@example.org.
Confidential advocate services are available. Book an online appointment with a confidential advocate.
If you have a question that needs to remain private, email email@example.com.
For more information, visit Abby’s House website.
Valsetz Dining Hall is open Monday to Friday; breakfast 8AM to 10AM, lunch 11AM to 1PM, and dinner 5PM to 7PM (Saturday and Sunday closed).
If you have questions about changes or dining on campus, visit Dining at Western Oregon University – Housing and Dining or email firstname.lastname@example.org.
The Service Learning & Career Development (SLCD) office is open and available Monday through Friday, 8AM-5PM, over phone at 503-838-8433 (voice) and email at email@example.com.
Students can make an appointment on WolfLink/Handshake (accessible on your WOU Portal) for: Resume/Cover Letter Review, Career Assessments, Career Counseling, Graduate School Counseling, Internship/Practicum Advising, Job Search Advising, Mock Interview, and more.
Please visit Handshake for updates on virtual events, and the SLCD website for extensive resources on career development and services.
Visit Oregon Unemployment insurance for unemployment information.
Health & Counseling Services
Student Health & Counseling Center (SHCC) is open Monday through Thursday (8AM-5PM) and Friday (9AM-5PM). If you have any questions or are unclear about our services at any time, please visit the SHCC website or contact them at 503-838-8313 (voice) or email at firstname.lastname@example.org.
All providers are now offering services through video using Doxy.me. For this method, the provider will send you a link by secure email messaging through their electronic health record system. When it is time for your appointment, click the link which will take you to the provider’s “waiting room.” When the provider is present, you will be admitted and the appointment will start. You do NOT have to have a Doxy.me account for this service, you only have to click the link the provider sends you. You will want to make sure the camera and microphone on your computer is accessible.
There will be no R&R appointments until further notice.
All scheduled wellness coaching appointments will be by phone. The wellness coach will call you at the number we have on file.
All scheduled appointments will be by phone. The counselor will call you at the number we have on file.
Crisis services are still available. Call 503-838-8313 (voice) to make that appointment at the time of your crisis and a counselor will call you back.
After hours crisis services are still available. Contact Campus Public Safety to connect to an on-call counselor.
Open 8AM-1PM daily – urgent visits only / 1PM-4PM daily – sick visits only.
CCARE – offering CCARE supply only pick-up and re-enrollment + pickup.
No non-urgent appointments will be made for the next four weeks and then we will reassess. SHCC will telephone triage as many as possible.
Anyone with a fever subjective or checked with a thermometer currently or in the past 48 hours must call 503-838-8313 (voice) to speak to one of the SHCC providers, who will instruct you on what to do next.
The majority of scheduled appointments will be by phone. If this applies to you, the medical provider will call you at the number SHCC have on file.
In addition to communication via phone, medical staff is working to increase their ability to communicate remotely. You can secure a message with a medical provider with questions you may have regarding your health. To do so, click on this link: https://wou.medicatconnect.com/. Log in with you WOU username and password. Click on “Messages/Compose New.”
If you have an emergency, call 911.
SHCC is now offering COVID-19 testing to WOU students. If you are seeking testing, please note the following procedure:
You must first be triaged via phone by one of our medical providers. Call the SHCC at 503-838-8313 (voice) to begin this process and find out if you meet current criteria for testing. If a medical provider determines you do, you will be directed to a private area in the parking lot behind the SHCC for specimen collection. This is being done OUTSIDE of the building to further prevent exposure to others so please do not enter the SHCC building.
If you have insurance, SHCC suggests you contact your insurance company to determine whether they will cover the cost of the test. Visit the Oregon health Insurance web page with more information. If you are uninsured, there may be a cost of $95 billed to you by Quest, the laboratory WOU utilizes.
If you think you have been exposed to COVID-19, review these quarantine recommendations.
Feeling anxious, uncertain, or experiencing challenges during this time? SHCC Psychiatric Nurse Practitioner Tom Breyer writes to students on strategies and tips for mental and physical well-being this spring.
For more information on COVID-19 and Housing, such as FAQ, moving out or staying on campus procedure, visit Housing Updates – Housing and Dining for details.
University Housing office hours are Monday through Friday, 9AM-Noon; 1PM-5PM.
Additional housing information can be found on the University Housing website.
The Veterans Resource Center (VRC) is open remotely Monday through Friday 8AM-5PM. Contact VRC by phone at 503-838-9246 (voice) or email at email@example.com.
Book a virtual appointment with a veteran Peer Advisor.
For insights on the Peer Advisors for Veteran Education (PAVE) program, visit the program overview video.
WOLF Ride is providing rides to students with essential needs Monday through Friday, 5PM-10PM.
Beginning May 26, 2020, in accordance with Oregon Health Authority face covering guidelines for business, transit and the public, riders are required to wear a face covering when in transit.
Limits in place include one person per trip for essential needs only and pick up/drop off locations to: grocery stores, pharmacies, banks, restaurants (take-out), Arbor Park, or residence in Independence or Monmouth.
For more information, visit WOLF Ride homepage.
The Wolfstore is open Monday through Friday, 8AM-5PM. Contact information is 503-838-8300 (voice) or online.
-The due date for winter term rental textbooks has been extended to April 20th.
-Spring term buyback is scheduled to open May 11th.
-Spring term rental textbooks are due June 12th.
Spring Term Textbook Sales:
-In-person sales: The Wolfstore has limited physical access to customer service window transactions only.
Students may place online orders through the Wolfstore website. Online and phone orders can be shipped to students or picked up at the customer service window.
Graduation Regalia is available for purchase through the Wolfstore website.
The University is purchasing and mailing a cap and tassel to each graduating senior, so those items don’t need to be purchased through the Wolfstore unless a student wants extra.
Financial Support Services
Business Office and Cashiers
The Cashier’s window is open Monday through Friday, 11AM-12PM, (Admin building, 1st floor). The Business Office is available remotely Monday through Friday, 8AM-5PM. Contact the Business Office at 503-838-8201 (voice) or email at firstname.lastname@example.org.
Emergency Student Aid
If you are a student facing some financial hardships or emergency needs, contact the Division of Student Affairs office to learn more about emergency student aid funds that may help with utilities, food, course material, medical care or other life essentials.
Contact the Division of Student Affairs at 503-838-8221 (voice) or email at email@example.com.
Incidental fees, which are managed by student government, will remain the same for spring term 2020.
For more information on incidental fees for 2020-21, visit Incidental Fee Committee.
WOU Food Pantry
Health officials have advised food pantries to move from a shopping-style distribution to pre-made boxes. Please be aware that starting Monday, March 23, the Food Pantry will change its distribution style to pre-made boxes.
For the safety of yourself, volunteers, and the community, please stay home if you are feeling sick. Ask a friend or family member to pick up food for you.
For students who currently receive SNAP benefits: you are able to shop online at Walmart and Amazon using SNAP.
SNAP eligibility for students changed on July 1, 2019. The Food Pantry encourages students to apply for SNAP benefits. If you need assistance with filling out the application, book an online confidential food security appointment. Visit Find a Pantry near you for local food pantries in your area.
For general inquiries, contact the Food Pantry at firstname.lastname@example.org.
Academic Support Services and Technical Resources
Course Preparations & Tutoring
For information on what you need to be academically prepared, such as tools and tips for web conferencing apps, computers/tablets, high speed internet, among others, visit Keep Learning – Office of Academic Affairs.
For remote tutoring services, visit the Tutoring section of Keep Learning – Office of Academic Affairs.
For more information on S*/NC grading for spring term 2020, visit S*/NC grading option FAQS.
Until further notice, the Hamersly library building is closed.
Spring term remote service hours starting April 1, 2020:
- Mondays – Thursdays 8AM-10PM.
- Fridays 8AM-5PM.
- Saturdays 12PM-5PM.
- Sundays Noon-10PM.
For more information, including equipment check out and remote service visit COVID-19 (novel coronavirus) Updates and Resources.
Office updates and general information can be found at University Registrar.
The 2020 Commencement will be held as a virtual event. For more information, visit the Commencement website.