• GETTING SUPPORT
  • Policies and Procedures
    • BACK
      • Acceptable Use of University Computing Resources Policy
      • Banner FIS-HRIS-SIS
      • File Sharing Information
      • Pawprint Accounts
      • Secondary Email Account Agreement
      • From
      • WOU Account Lifecycle Policy
  • Data Warehouse
    • BACK
      • WOU Enterprise Data Warehouse
      • Cognos Reporting
  • Solutions
    • BACK
      • Classrooms/Computer Labs
      • Classroom equipment
      • Audio-Visual Equipment Charges
      • Classroom equipment reservation form
      • Customer Services and Support
      • Computer Labs
      • Google Workspace for Education
      • General features
      • Google Apps FAQs
      • Tips & Tricks
      • Resources
      • Banner Cloud FAQ
      • Cybersecurity
      • Infrastructure Statistics
      • Other FAQs
      • Request Secondary Email
      • Resource List
      • Technology Support Center
      • Request Computer Replacement
      • Tutorials
      • University Technology Advisory Committee
      • WouTV – Digital Production Services
      • Document Management
      • About Document Management
      • Document Management Project Request
      • DocStar User Access Request Form
      • DocStar How-To
      • Purchasing
      • Educational Discounts
      • Purchase Request System
      • Unified Communications
      • Unified Communications
      • Audio Conferencing
      • Webinars
      • Desktop Videoconferencing
      • Room Videoconferencing
      • Zoom at Western Oregon University
      • Remote Access
      • Information on working remotely
  • People
    • BACK
      • List of people in the department

  • Portal
  • Academics
  • Current Students
  • Employees
  • Give
  • Maps
  • Admission:
    • BACK
    • Admission
    • Apply
    • Get Info
    • Visit Us
Western Oregon University
search
  • Admission
  • Cost
  • Academics
  • Life at WOU
  • Athletics
  • Give
  • Portal
  • search

University Computing Solutions

Home » Solutions » FAQ

Menu
  • GETTING SUPPORT
  • Policies and Procedures
    • Back
      • Acceptable Use of University Computing Resources Policy
      • Banner FIS-HRIS-SIS
      • File Sharing Information
      • Pawprint Accounts
      • Secondary Email Account Agreement
      • From
      • WOU Account Lifecycle Policy
  • Data Warehouse
    • Back
      • WOU Enterprise Data Warehouse
      • Cognos Reporting
  • Solutions
    • Back
      • Classrooms/Computer Labs
      • Classroom equipment
      • Audio-Visual Equipment Charges
      • Classroom equipment reservation form
      • Customer Services and Support
      • Computer Labs
      • Google Workspace for Education
      • General features
      • Google Apps FAQs
      • Tips & Tricks
      • Resources
      • Banner Cloud FAQ
      • Cybersecurity
      • Infrastructure Statistics
      • Other FAQs
      • Request Secondary Email
      • Resource List
      • Technology Support Center
      • Request Computer Replacement
      • Tutorials
      • University Technology Advisory Committee
      • WouTV – Digital Production Services
      • Document Management
      • About Document Management
      • Document Management Project Request
      • DocStar User Access Request Form
      • DocStar How-To
      • Purchasing
      • Educational Discounts
      • Purchase Request System
      • Unified Communications
      • Unified Communications
      • Audio Conferencing
      • Webinars
      • Desktop Videoconferencing
      • Room Videoconferencing
      • Zoom at Western Oregon University
      • Remote Access
      • Information on working remotely
  • People
    • Back
      • List of people in the department

UCS

What is a FAQ?

FAQ stands for Frequently Asked Questions; a FAQ is a document listing common questions about a topic, along with their answers.

 

How do you say “FAQ”?

You can spell it out, or pronounce it as one word, which rhymes with “hack”. Either way is considered correct.

 

How do I get my question addressed in a FAQ?

Just email your question to faq@wou.edu. We also accept praise, criticism, suggestions, and any other form of feedback you can fit into an email message. However, reports of technical problems should be directed to the UCS help desk instead; the FAQ address is intended for “how-to” questions.

 

Can I repost the FAQ’s elsewhere?

Yes, you can repost any of these FAQ’s that have relevance outside WOU, provided that you do the following:

  • Tell us where and when you are posting the FAQ’s, and which ones; if you send any of them out by email, please BCC us at faq@wou.edu
  • Credit Ron Swartzendruber by name as the author, and include a link to this page
  • Mention that the FAQ was written for WOU, and that readers outside WOU cannot contact the WOU helpdesk for help, and should not use the faq@wou.edu address
  • Keep the wording of the questions and answers exactly the same. You can remove the introductions and closings, but if you replace them with anything of your own, make sure it’s obvious what parts are yours and what are mine

Please note that these FAQ’s aren’t exactly what was sent out by email; they have been reformatted, some errors and omissions have been corrected, and some of the FAQ’s have been updated to reflect changing conditions. We will do our best to keep them all current.

 

Where can I find the FAQ about… ?

Here is an alphabetized list of all FAQ topics:

  • Account Expiration
  • Blogging
  • Communicating with UCS
  • Email
  • Email Etiquette
  • Logins and Passwords
  • Peer-to-Peer (P2P) File Sharing
  • Safe Data Storage
  • Spam Part 1
  • Spam Part 2
  • Spam Part 3
  • Spyware/Adware/Malware
  • URL Interpretation
  • VDI, Remote Desktop, and FTP
  • Viruses
  • Wikis
  • WOU Portal
  • WOU Wireless Network

 

 

CONTACT US

University Computing Solutions

503-838-8925 texting now available | or e-mail: ucshelpdesk@wou.edu | Location: ITC 009

WOU logo

Facebook   Instagram   Twitter  YouTube  wouTV

WESTERN OREGON UNIVERSITY
345 Monmouth Ave. N.
Monmouth OR 97361

503-838-8000 | 1-877-877-1593

Tools

Campus maps
Canvas
Find people
Portal
WOU email
Technical support

Resources

A-Z index
Accessibility
Academic calendar
Class schedule
Jobs at WOU
Partnerships
Student services

Western Oregon University’s Land Acknowledgement
Western Oregon University in Monmouth, OR is located within the traditional homelands of the Luckiamute Band of Kalapuya. Following the Willamette Valley Treaty of 1855 (Kalapuya etc. Treaty), Kalapuya people were forcibly removed to reservations in Western Oregon. Today, living descendants of these people are a part of the Confederated Tribes of Grand Ronde Community of Oregon and the Confederated Tribes of the Siletz Indians.

Accessibility    Public Records    Privacy    Student Consumer Information

WOU prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by WOU.

arrow up