Student Health & Counseling Center – Mental and Physical Health Facility

UPDATE:

Student feedback is so important to us! It is how we set goals, know what the student’s wants and needs are, and make decisions about the Student Health and Counseling Center services. There are two ways to have your voices heard.

  • The Student Satisfaction Survey. While this is sent to every student after each appointment with SHCC, the link is also available on our website so that students can give feedback at any time.
  • Join our Student Health Advisory Committee (SHAC) by completing the SHAC Application. We have updated the application so there is no deadline and now more accessible for students to join! Click here to find out more detailed information about SHAC.

FAQs

Do you have questions you cannot find on our website? Check out our FAQ page. If you still have trouble finding what you want, email health@wou.edu. 

Clinic hours:

SHCC summer 2025 hours are 9-12pm and 1-5pm Monday through Thursday. We are closed on Fridays through September 1, 2025.

Starting September 2nd, our regular clinic hours of 9-12 and 1-5 Monday through Friday will resume.

 

Your Health, Your Way:

At the Student Health and Counseling Center (SHCC), we offer medical services and mental health counseling to support your well-being. We’re here to provide timely, high-quality care based on what WOU students need most.

Who Can Use SHCC Services?

If you’re a WOU student and pay the Health Fee, you’re eligible for services. You must be physically in Oregon to access care.

What Does the Health Fee Cost? 

  • $183 – for students taking in-person or hybrid classes a the Monmouth campus
  • $136 – for online students and those at the Salem campus

This fee is automatically added to your student account each term as part of the tuition and fees.

How Is the Health Fee Set?

The Health Fee is determined based on what is needed to sustain SHCC services. Before it’s finalized, input is gathered from:

  • The Tuition and Fee Advisory Committee (TFAC)
  • Student Health Advisory Committee (SHAC)
  • A campus-wide student survey

This year’s fee helps maintain current services.

Why Is the Health Fee a Good Value?

  • SHCC has the lowest health fee in the state
  • Covers both medical and counseling services
  • Offers in-person and telehealth options
  • Cost is less than one counseling session in the community
  • Faster access than many off-campus providers

👉 Compare WOU’s Health Fee to Other Oregon Universities (Insert actual link here)

How to Make an Appointment

Call or stop by SHCC to schedule.
📞 503-838-8313
📍 Across from the Woodcock Education Building, next to Winters Hall

      Note: Appointments cannot be scheduled or cancelled by email.

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Services

Mental Health Counseling

  • In-person and teletherapy (video) appointments

  • Same-day crisis services – call or come by

  • After-hours crisis help – contact Campus Public Safety to connect with a local crisis counselor

Counseling includes:
✔ Individual therapy
✔ Group and couples counseling
✔ Crisis intervention
✔ Support for a wide range of concerns

Medical

  • In-person, video, or phone visits (depending on the issue)

  • Secure messaging with your provider available through the Patient Portal

We offer:
✔ Acute illness/injury care
✔ Chronic condition management
✔ STI testing & women’s health
✔ Physicals, lab work, immunizations & more

Missed Appointments

If you can’t make it, please cancel through the Patient Portal or by phone.
Missed or late-cancelled appointments may result in a $50 fee.

Questions?

We’re here to help. Call us at 503-838-8313 or visit our website anytime.

Welcome to SHCC!

 

We offer medical and counseling services to WOU students. Our staff consists of nurse practitioners, medical assistants, psychiatric nurse practitioners, medical nursing/NP students, licensed professional counselors, registered associate counselors, and counseling interns. Services are confidential.

For an appointment, call 503.838.8313 or come to the office to schedule an appointment or come by to pick up free cold kits and condoms. Some appointments can be scheduled through the Medicat Patient Portal on your WOU Portal. All appointments can be cancelled through your Medicat Patient Portal. Make sure to cancel appointments at least 24 hours in advance to avoid a late cancellation or no show fee!

See our Scope of Practice here.

See feedback from students using our services:

  • I can tell the staff actually care about me. From the moment you walk in you feel safe.
  • The staff is always kind and listens.
  • It is cheaper than other places, it is very accessible, and the people there are very nice and understanding.
  • The best thing about SHCC is the staff and 100% the counseling is worth it!

 

ATTENTION!! SHCC STAFF DOES NOT PROVIDE DOCUMENTATION FOR EMOTIONAL SUPPORT ANIMALS (ESAs).

 

 

Immunizations

Have a medical hold on your transcript? Need to turn in your Health History / Immunization form, but not sure how? Click here for all the information you need to successfully comply with our immunization process at Western Oregon University.

Tell Us How We Did:

Take a short survey to tell us what you thought of your visit to SHCC for medical and/or counseling services.

 

 

 

 

Student Health Advisory Committee (SHAC)

We are looking for students to get involved with our advisory committee. This committee will provide direction and feedback for the planning, services, and health fee of the Student Health and Counseling Center. This is a great way to get involved and make an impact as a student!

Student Health & Counseling Center: 503.838.8313/fax 503-838-8801/health@wou.edu

570 N. Monmouth Avenue ~ Monmouth, OR 97361

Our center offers exceptional care in helping students stay healthy and well in their academic pursuits. Our services incorporate a holistic approach including medical services, counseling services, and health promotion. Our department takes pride in their collaborative and educational approach to student care.