Clinic hours:

UPDATE!! Clinic hours will be 9-12 pm and 1-5 pm Monday through Friday through the end of winter term 2021.

Services:

At SHCC, we continue to adapt and evolve through this COVID experience, evaluating our needs and the needs of students to ensure great care in a timely manner. We continue to provide counseling and medical services to eligible students.

Who is eligible for SHCC services?

Students who pay the health fee are eligible for services. Students taking 1+ credit of in-person classes on the Monmouth campus are automatically assessed the health fee. All other registered students may choose to opt-in to have the fee assessed to their student account.

How much is the health fee?

The health fee is $145 per term. It is billed to your student account.

What are the exceptions?

There are students taking online only courses that would not be eligible for services based on their location and due to licensing rules. Medical providers can only practice in the state of Oregon, so students accessing medical care must be in Oregon. Counselors have been extended some grace in practicing out of state in some cases. Therefore, students wanting counseling services must be in Oregon, California, Washington, Arizona, and Idaho. For out of state students, you must have already been engaged with SHCC services to qualify. The qualifying states may change pending the ongoing pandemic, so call is you have questions on whether your state is included.

Why should I opt in?

There are advantages to opting in for the health fee now. Once you opt in, it will be assessed to your student account. If you opt in now, it will be covered by vocational rehab, financial aid, veteran services, etc. This service is highly recommended for students living on campus or in nearby communities, for students who do not have insurance, and for students who want the comfort of knowing they can access medical and counseling services at any time.

Appointments:

Students are encouraged to call the SHCC to schedule medical and counseling appointments rather than walk in. Students coming onto the premises for their scheduled appointment must follow the Use of Face Coverings During COVID-19 Pandemic Policy.

We are open and will continue to serve you. In order to practice social distancing and to keep our staff and students healthy, we have made the following changes:

COVID Testing

Health Promotion Services

• There will be no health promotion services until further notice. This includes wellness coaching and the R&R room.

Counseling Services

• All scheduled appointments will be through teletherapy or by phone. The counselor will send you a link for the teletherapy session through secure email or will call you at the number we have on file.
• Crisis services are still available. Call 503-838-8313 to make that appointment at the time of your crisis and a counselor will call you back.
• After hours crisis services are still available. Contact Campus Public Safety to connect to an on-call counselor.
• Counseling services include individual, group, couples, crisis counseling, and more!

Medical Services

• Please call to schedule an appointment. It will be decided at that time if your appointment needs to be in person or can be completed by phone/video.
• 8-12 pm daily – well visits only.
• 1-4 pm daily – sick visits only.
• Anyone with a fever subjective or checked with thermometer currently or in the past 48 hours must call 503-838-8313 to speak to one of our providers, who will instruct you on what to do next.
• In addition to communication via phone, medical staff is working to increase their ability to communicate remotely. You can secure message a medical provider with questions you may have regarding your health. To do so, click on this link: https://wou.medicatconnect.com/ . Log in with the same user name and password as your student portal. Click on “Messages/Compose New.”
• If you have an emergency, call 911.
• Medical services include COVID testing and follow up, treatment of acute illness and injury, assistance with management of chronic illness, women's health care, STI testing, HIV testing, physicals, immunizations, and more!

You will continue to get reminders about your appointment, so please call and cancel if you do not wish to have your appointment to avoid being charged the $50 no show fee.

If you have any questions or are unclear about our services at any time, please visit our website or contact us at 503-838-8313. We want everyone to be safe and well. The services explained above will be in effect until further notice.

We are located across from the Woodcock Education Building, and next to the Winters Math and Nursing Building. For appointments stop by or call 503-838-8313.

Be Well!