About SHCC - Student Health & Counseling Center


We have some news! There have been some changes to the Medicat Patient Portal. 
  1. Students are now able to schedule (certain types) of appointments online! We are starting off slow to see how it works so we can manage any issues on a small scale. 
  2. Go to your Medicat Patient Portal and sign in using your WOU Portal login information.
  3. Click “Appointments” on the left.
  4. The types of appointments that can be scheduled are: 
    1. Health – STI, Pregnancy, and UTI testing
    2. Counseling – Intake (for new clients that have never seen a counselor here)
  1. Students are now able to cancel any appointment that has been scheduled. No more calling and leaving messages!
  2. Go to your Medicat Patient Portal and sign in using your WOU Portal login information.
  3. On the Home Screen, scroll to the bottom of the page where it says “Upcoming Appointments.” Click “Cancel.” A Reason box will pop up but we don’t have that set up, so go ahead and click “Submit.” 
  1. After logging into the Medicat Patient Portal, select “My Profile.” There you can update your used name, pronouns, address, phone numbers, and so much more. 

Clinic hours:

SHCC 2023/2024 hours are 9-12pm and 1-5pm Monday through Friday beginning September 1, 2023. Please call 503-838-8313 for an appointment.


At SHCC, we continue to evaluate our needs and the needs of students to ensure great care in a timely manner. We continue to provide counseling and medical services to eligible students.

Who is eligible for SHCC services?

Beginning summer 2023, all WOU enrolled students will be eligible for services through the Health Fee. You must be located in Oregon to access services.

How much is the health fee? 

The health fee is $162 for students taking in-person or hybrid classes on the Monmouth campus. Online students, and those taking classes on the Salem campus, pay a reduced rate of $120. The fee is billed to your student account.

How is the health fee determined?

Each year, the SHCC director presents a proposal to TFAC (Tuition and Fee Committee) requesting the fee amount for the the following academic year. Feedback is gathered from students on SHAC (Student Health Advisory Committee), student representatives from TFAC, and a student survey distributed to all students prior to making a decision. This year, the fee will allow SHCC to maintain current service levels and current staff.

The SHCC health fee is the lowest in the state and provides students access to medical and counseling services. We provide in-person and telehealth visits to students in Oregon. The cost of the health fee is less than one counseling session in the community and we offer less wait time for services than community agencies are able to offer. 

Compare WOU SHCC health fee to other university health fees here.


Students are encouraged to call or visit the SHCC to schedule appointments. Appointments cannot be made or cancelled through email.

Counseling Services

  • Students have the option of in-person counseling or video counseling. If you choose video counseling, the counselor will send you a link for the teletherapy session through secure email.
  • Same day crisis services are available by calling 503-838-8313 to make an appointment.
  • After hours crisis services are available. Contact Campus Public Safety to connect to an on-call counselor.
  • Counseling services include individual, group, couples, crisis counseling, and more!
  • SHCC has partnered with ThrivingCampus to make it easier for students to connect with off-campus providers.

Medical Services

  • Students have the option of in-person, video, or phone services, depending on the type of appointment needed.
  • Students can communicate with a medical provider through secure messaging if you have questions regarding your health. To do so, click on this link: https://wou.medicatconnect.com. Log in with the same user name and password as your student portal. Click on “Messages/Compose New.”
  • If you have an emergency, call 911.
  • Medical services include COVID testing and follow up, treatment of acute illness and injury, assistance with management of chronic illness, women’s health care, STI testing, HIV testing, physicals, immunizations, and more!

You will continue to get reminders about your appointment, so please call or go to your patient portal and cancel if you cannot make it to your appointment to avoid being charged the $50 no show fee

If you have any questions or are unclear about our services at any time, please visit our website or contact us at 503-838-8313. The services explained above will be in effect until further notice.

We are located across from the Woodcock Education Building, and next to the Winters Math and Nursing Building. For appointments stop by or call 503-838-8313.

Be Well!

Do you want to come see us but don’t know what to expect?

Welcome to SHCC! We offer medical and counseling services to WOU students. Our staff consists of nurse practitioners, medical assistants, psychiatric nurse practitioners, medical nursing/NP students, licensed professional counselors, registered associate counselors, and counseling interns. Services are confidential.

For services, call (503.838.8313) or come to the office to schedule an appointment. This is the lobby where you enter the building. Also in the lobby is where students can pick up free cold kits and condoms. They are in the marked baskets.


This is the front desk where you will make your appointment, check in for your appointment, or just ask questions. Don’t be shy – Crystal loves talking to students!


If you have a medical appointment, this is a view of one of our exam rooms. We also have a headache/lactation room and a SAFE (sexual assault forensic exam) room that look similar but are set up for those specific needs.

For counseling, your assigned counselor will come downstairs to get you. Each counselor’s office will look different, but here is an example of two of the offices.


Contact health@wou.edu to let us know if there is more you would like to know or see about SHCC, the building, the services, or the people!

Be well –

SHCC Staff



Have a medical hold on your transcript? Need to turn in your Health History / Immunization form, but not sure how? Click here for all the information you need to successfully comply with our immunization process at Western Oregon University.

Tell Us How We Did:

Take a short survey to tell us what you thought of your visit to SHCC for medical and/or counseling services.





Student Health Advisory Committee (SHAC)

We are looking for students to get involved with our advisory committee. This committee will provide direction and feedback for the planning, services, and health fee of the Student Health and Counseling Center. This is a great way to get involved and make an impact as a student!

Student Health & Counseling Center: 503.838.8313/fax 503-838-8801/health@wou.edu

Our center offers exceptional care in helping students stay healthy and well in their academic pursuits. Our services incorporate a holistic approach including medical services, counseling services, and health promotion. Our department takes pride in their collaborative and educational approach to student care.

We are open Monday-Thursday 9-12pm and 1-5pm for summer hours (June 19 – August 31, 2023)