Student Health & Counseling Center

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If you have received your COVID vaccine, you will need to upload or submit your proof of vaccine to SHCC. Instructions on how to do that are available in PowerPoint or PDF formats. 



If you are not getting the COVID-19 vaccine, you must complete the exemption process in order to be consider compliant with the COVID-19 vaccine mandate. The steps for the COVID-19 exemption include:

Clinic hours:

Fall 2021 term clinic hours will be 9-12 pm and 1-5 pm Monday through Friday. Please call 503-838-8313 for an appointment.


At SHCC, we continue to adapt and evolve through this COVID experience, evaluating our needs and the needs of students to ensure great care in a timely manner. We continue to provide counseling and medical services to eligible students. 


Who is eligible for SHCC services?

Students assessed the health fee are eligible for services. Students taking 1+ credit of in-person classes on the Monmouth campus are automatically assessed the health fee. All other registered students may choose to opt-in to have the fee assessed to their student account.

How much is the health fee?

The health fee is $150 per term. It is billed to your student account.


What are the exceptions?

There are students taking online only courses that would not be eligible for services based on their location and due to licensing rules. Medical providers can only practice in the state of Oregon, so students accessing medical care must be in Oregon. Counselors have been extended some grace in practicing out of state in some cases. Therefore, students wanting counseling services must be in Oregon, California, Washington, Arizona, and Idaho. For out of state students, you must have already been engaged with SHCC services to qualify. The qualifying states may change pending the ongoing pandemic, so call if you have questions on whether your state is included.


Why should I opt in?

There are advantages to opting in for the health fee now. Once you opt in, it will be assessed to your student account. If you opt in now, it will be covered by vocational rehab, financial aid, veteran services, etc. This service is highly recommended for students living on campus or in nearby communities, for students who do not have insurance, and for students who want the comfort of knowing they can access medical and counseling services at any time.


Students are encouraged to call the SHCC to schedule medical and counseling appointments rather than walk in. Students coming onto the premises for their scheduled appointment must wear a mask/face covering.

We are open and will continue to serve you. In order to practice social distancing and to keep our staff and students healthy, we have made the following changes:

Counseling Services

  • All scheduled appointments will be through teletherapy or by phone. The counselor will send you a link for the teletherapy session through secure email or will call you at the number we have on file.
  • Crisis services are still available. Call 503-838-8313 to make that appointment at the time of your crisis and a counselor will call you back.
  • After hours crisis services are still available. Contact Campus Public Safety to connect to an on-call counselor.
  • Counseling services include individual, group, couples, crisis counseling, and more!

Medical Services

  • Please call to schedule an appointment. It will be decided at that time if your appointment needs to be in person or can be completed by phone/video.
  • 9-12 pm daily – well visits only.
  • 1-4 pm daily – sick visits only.
  • Anyone with a fever subjective or checked with thermometer currently or in the past 48 hours must call 503-838-8313 to speak to one of our providers, who will instruct you on what to do next.
  • In addition to communication via phone, medical staff is working to increase their ability to communicate remotely. You can secure message a medical provider with questions you may have regarding your health. To do so, click on this link: . Log in with the same user name and password as your student portal. Click on “Messages/Compose New.”
  • If you have an emergency, call 911.
  • Medical services include COVID testing and follow up, treatment of acute illness and injury, assistance with management of chronic illness, women’s health care, STI testing, HIV testing, physicals, immunizations, and more!

You will continue to get reminders about your appointment, so please call and cancel if you cannot make it to your appointment to avoid being charged the $50 no show fee.

If you have any questions or are unclear about our services at any time, please visit our website or contact us at 503-838-8313. We want everyone to be safe and well. The services explained above will be in effect until further notice.

We are located across from the Woodcock Education Building, and next to the Winters Math and Nursing Building. For appointments stop by or call 503-838-8313.

Be Well!

Below are links to emails sent to students during summer 2021:

COVID Vaccine and Exemption Information

SHCC COVID Vaccination Clinic for Summer 2021

Mask policy

COVID Exemption Process is Ready

Updated Guidance on Face Coverings (8/2/21)

Instructions on how to upload or submit records to SHCC:

Word version here

PowerPoint here






Have a medical hold on your transcript? Need to turn in your Health History / Immunization form, but not sure how? Click here for all the information you need to successfully comply with our immunization process at Western Oregon University.

Tell Us How We Did:

Take a short survey to tell us what you thought of your visit to the medical, counseling, or health promotion services.




Student Health Advisory Committee (SHAC)

We are looking for students to get involved with our advisory committee. This committee will provide direction and feedback for the planning and services of the Student Health and Counseling Center. This is a low commitment way to get involved and make an impact as a student!

Student Health & Counseling Center: 503.838.8313

Our center offers exceptional care in helping students stay healthy and well in their academic pursuits. Our services incorporate a holistic approach including medical services, counseling services, and health promotion. Our department takes pride in their collaborative and educational approach to student care.

We are open Monday-Thursday 9-12pm and 1-5pm.