Access to Services
Scheduling an Appointment:
- Call our office at 503-838-8313.
- Drop by the center during office hours.
- Some medical appointments can now be made through the student Medicat Patient Portal. These include:
- UTI, pregnancy testing, STI testing, emergency contraception, joint pain, sore throat, and birth control refills
- APPOINTMENTS CANNOT BE MADE THROUGH EMAIL.
Types of Appointments:
- Students have their choice of appointment modality. Counseling appointments can be in-person or by video. Medical appointments can be in-person, by video, or by phone depending on the nature of the appointment requested.
Notifications, Cancellations and No Shows:
Notifications:
- Students can opt-in to text notifications regarding appointments.
- Student will receive a text notification at the time appointment is made, 2 days prior, and day of the scheduled appointment. Please arrive 10-15 minutes early for your scheduled appointment to fill out any necessary paperwork and be checked in.
Cancellations:
- Students must cancel their appointment at least 24 hours in advance to avoid a late cancellation fee ($50). We have students waiting on open appointments and we would like to utilize every hour we have seeing students.
- Appointments can be cancelled through the Medicat Patient Portal on the WOU Portal or by calling us at 503.838.8313. Appointments can not be cancelled through email.
No Shows:
- Students that do not cancel their appointment ahead of time will be charged a No Show Fee of $50. This applies to all appointment types.
