Step 1:

Using the browser of your choice, navigate to https://vdi.wou.edu or follow the VDI link in Portal

Step 2:

Click on the “VMware Horizon HTML Access” button
Note: if you check the box below the button, it will skip this screen next time you navigate to VDI in your current browser.

Step 3:

Enter your WOU credentials (username and password), then click “Login” and you’re good to go!

Step 1:

Find the small tab to the left of the VDI screen and click on it. This will open a side screen full of options.

Step 2:

At the top of this side screen, click on the button with the three square symbols, as shown in the screenshot below. This will send a Ctrl+Alt+Delete to the VDI machine.

Step 1:

Click on the “VMware Horizon Client for Windows” and then click “Go to Downloads”

Step 2:

Click on the “Download” button in the new window

Step 3:

Find the installer (VMware-Horizon-Client) in the Downloads folder in File Explorer and double click on it

Step 4:

Click “Agree & Install.” This will begin the install process.

Step 5:

Once the install has been completed, click on “Finish”

Step 6:

You’ll have to restart your computer for the installation to complete. Click on “Restart Now”

Step 7:

Once your computer restarts, log in and open the Horizon Client. Once inside the app, click on “Add Server”

Step 8:

In the popup screen that appears, enter “vdi.wou.edu” then click the “Connect” button

Step 9:

After you click the “Connect” button, a login screen will appear. Enter your WOU username and password, and you should be all set!

Step 1:

Click on the “VMware Horizon Client for Mac” and then click “Go to Downloads”

Step 2:

Click on the “Download” button in the new window

Step 3:

Find the installer (VMware-Horizon-Client) in the Downloads folder in Finder and double click on it

Step 4:

Accept the license agreement by clicking “Agree”

Step 5:

Drag the VMware Horizon Client icon in the window into the Applications folder icon

Step 6:

Find the “VMware Horizon Client” application in your Applications folder in Finder, then double click on it

Step 7:

A security window will pop up asking if you want to open the app. Click “Open”

Step 8:

The app will open in a new window asking you to enter the name of a Connection Server. Enter “vdi.wou.edu” into the field, then click “Connect”

Step 9:

After you click the “Connect” button, a login screen will appear. Enter your WOU username and password, and you should be all set!

Step 1:

Open your preferred browser and type https://ra.wou.edu into the search bar

Step 2:

Enter your WOU username and password into the respective text boxes and click “Logon”

Step 3:

The automatic installation will fail. To proceed, click on the “Windows Desktop” link

Step 4:

The following window should pop up. Click “Save File” (this should save it to your Downloads folder)

Step 5:

Find the installer file in your Downloads folder and double click on the anyconnect-win icon

Step 6:

The installer wizard should pop up. Click the “Next” button.

Step 7:

Choose the “I accept the term in the License Agreement” radio button. Then, click “Next”

Step 8:

Click “Install”

Step 9:

The following popup window should appear. Click “Yes”

Step 10:

Once the following window has finished, click “Next”

Step 11:

Click “Finish”

Step 12:

On the bottom left of your screen, navigate to the search box (click the magnifying glass icon) and in the text box type “AnyConnect” and click on “Cisco AnyConnect Secure Mobility Client” when it pops up

Step 12:

A small window should appear with the drop down box pre-filled with ra.wou.edu. If this box is not filled, please type ra.wou.edu. Click on “Connect”

Step 13:

In the new window that appears, enter your WOU credentials (username and password), then click “OK”

End:

On the bottom right of your screen, you should see a message that you are connected via VPN (the message will only last for a few seconds)

Disconnect from VPN

Step 1:

Click on the System Tray (small caret [up arrow]) icon on the bottom right of your screen. This will bring up a small window full of icons. Click on the one that looks like the earth with a lock over it. This will open the Cisco VPN Client.

Step 2:

Once the Cisco VPN Client window appears, click on “Disconnect” and you’re done

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced

Step 1:

Open your preferred browser and type https://ra.wou.edu into the search bar

Step 2:

Enter your WOU username and password into the respective text boxes and click “Logon”

Step 3:

The automatic installation will fail. To proceed, click on the “Mac OS X” link

Step 4:

Navigate to Finder at the bottom left of your screen and open it

Step 5:

Find the installer file in your Downloads folder and double click on the anyconnect-macosx icon

Step 6:

A new window with the vpn.pkg should appear. Double click on the package icon

Step 7:

If you get the message that the package’s certificate has expired, click “Continue”

Step 8:

Back in the installer window, click the “Continue” button

Step 9:

Choose “Continue”

Step 10:

Click “Agree” to continue the install

Step 11:

Choose “Install”

Step 12:

After you click “Install” a popupwindow willappear asking for your WOU credentials. Enter your username and password, then click “Install Software”

Step 13:

Choose “Close”

Step 14:

After the previous step, a popup will appear asking if you want to move the package to the trash. This is completely up to you; however, the installer is no longer needed and can be thrown away.

Step 15:

On the bottom left of your screen, once again open Finder, then navigate to Applications on the sidebar. Within Applications there will be a folder titled “Cisco.” Open the folder and double click on the “Cisco AnyConnect Secure Mobility Client” application

Step 16:

A small window should appear with the drop down box pre-filled with ra.wou.edu. If this box is not filled, please type ra.wou.edu. Click on “Connect”

Step 17:

In the new window that appears, enter your WOU credentials (username and password), then click “OK.” You should now be connected to the VPN.

Disconnect from VPN

Step 1:

Check the Dock at the bottom of the screen, and find the icon shown below. Click on the icon to open the Cisco VPN Client.

Step 2:

Once the AnyConnect Cisco Client window appears, click on “Disconnect” and you’re done

Step 1:

Navigate to https://cart.webex.com/sign-up

Step 2:

Enter your WOU email address and click “Sign Up”

Note: If you receive the following message, that means you already have a WebEx account with WOU. Click here to log into you WOU WebEx account.

Step 3:

You will be presented with a screen asking you to enter a code WebEx sent to your WOU inbox. Check your email, and either copy and paste the code into the browser, or manually type out the six digit code from your email.

Step 4:

Enter your first and last name and create a unique password for the account

Step 5:

Cisco WebEx will begin building your account

Step 6:

Once the prior step has been completed, the screen will redirect to your new WebEx meeting place

IMPORTANT:

Cisco Webex will send you an email with your personal WebEx site.
BE SURE to bookmark your site (it will look similar to this: https://username.my.webex.com) You will need it to log into WebEx.

Note: If you are just attending a WebEx session as a guest, you do not need to do this

Step 1:

In the web browser of your choice, navigate to your personal WebEx account (it should look something like this: https://username.my.webex.com) If you have a WOU Webex account, sign in here

Step 2:

Once at the WOU WebEx site, click “Sign in”

Step 3:

For personal WebEx accounts
You will be presented with the following screen. Enter your WOU email address and click “Next”

On the next screen, enter the unique password you set for WebEx, then click “Sign In” and you should be all set!

Step 3:

For WOU WebEx accounts
You will be presented with the following screen. Enter your username and password, then click “Log In” and you should be all set!

Follow Cisco’s tutorial here

Follow Cisco’s tutorial here

Step 1:

Log into your WebEx account and schedule a WebEx meeting for the time and date you’d like your class to meet
Instructions for scheduling a meeting

Step 2:

Step 3:

Step 4:

Enter information into the required fields (with the red exclamation points next to them). Enter a meeting name, the start time for the meeting (date and time), then how long you’d like the meeting to last (the duration field).

Step 4 continued:

Lastly, be sure to enter a meeting password. Please create a random password for this, since the password must be shared with your class. Students will be unable to join the WebEx meeting unless the password is shared with them.

Step 5:

There are additional settings that you can apply to your WebEx session, so check through the additional settings to make sure there’s nothing else you’d like to add. Once you’re done with the WebEx session setup, click “Save and return to course”

Step 6:

Your topic should now have a WebEx session included in it, like below

Step 7:

If anyone clicks on the WebEx link, they should see a page similar to below, until the date and time of the WebEx meeting

Contents

• Where do I sign up for a free WebEx account?
• What are the system requirements to use WebEx?
• How many people can join a WebEx meeting?
• Where do I go to sign in to my free WebEx account?
• Do I use my WOU password to login
• How do people connect to my meeting?
• Do students (meeting guests) need an account?
• I thought I started the meeting but nothing’s happening?
• How do I mute someone?
• I can’t hear them / they can’t hear me?
• How do I share my screen or a specific application?

WHERE DO I SIGN UP FOR A FREE WEBEX

https://cart.webex.com/

Detailed instructions from WOU available at this link:

https://wou.edu/tech/remote-access/ under ‘WebEx’ -> ‘How to sign up for WebEx free’

WHAT ARE THE SYSTEM REQUIREMENTS TO USE WEBEX

  7 or newer, Max OSX 10.13 or newer

[https://help.webex.com/en-us/nki3xrq/Webex-Meetings-Suite-System-Requirements]

HOW MANY PEOPLE CAN JOIN A WEBEX MEETING

A meeting hosted with the free WebEx service may have 100 participants

WHERE DO I GO TO SIGN IN TO MY FREE WEBEX ACCOUNT

https://signin.webex.com/      

DO I USE MY WOU PASSWORD TO LOGIN IN?

When you create your free WebEx account, you can assign it the same password you use at WOU, or a different password.

HOW DO PEOPLE CONNECT TO MY MEETING

Send them a web link to your personal room address. Your personal room address is displayed on the first screen you see after logging in to WebEx. It is also in the ‘Let’s get you started with Cisco Webex Meetings’ email you received after enrolling for your free account.

DO STUDENTS (MEETING GUESTS) NEED AN ACCOUNT

Students and other meeting guests do not need a WebEx account. Only the teacher (host) needs an account

I THOUGHT I STARTED THE MEETING BUT NOTHING’S HAPPENING

• Try a different browser. If using Chrome, try Firefox, or vice versa
• The plugin may not launch for some reason. In that case, launch the meeting from within the browser
• If launching using the ‘Web App’, the browser may ask for permission to use the computer camera and microphone (see picture 2 below)

HOW DO I MUTE OR UNMUTE SOMEONE

• Open the Participants pane.
• Click the microphone to the right of the name of the person to mute or unmute (red arrow)
• OR click the mute / unmute all buttons at the bottom of the Participants pane (blue arrow)

I CAN’T HEAR THEM / THEY CAN’T HEAR ME

• Verify you or the other speaker aren’t muted (see previous question)
• Verify your audio devices before joining the meeting
• Change your audio devices after joining the meeting
• Switch your audio connection to a phone

Verify your audio devices before joining the meeting

Change your audio devices after joining the meeting

To use your phone before launching the meeting

To switch audio to your phone after launching the meeting

HOW DO I SHARE MY SCREEN OR A SPECIFIC APPLICATION

1. Click the button toward the left of the row that has a square with an up arrow
2. A menu appears that you can click to share your whole screen (red arrow) or a specific application (blue arrow)
3. Click the screen you want to share, then click ‘Share’
4. Depending on browser security, the browser may request permission to share screen content. That request is a small dialog box by the browser address bar
5. Stop sharing by clicking on the button with the box and up arrow from step 2
   
   

Do we want to even recommend Win 7 as a min standard?

I see your point, although these may be faculty member’s home machines that we have little influence over.

https://www.office.com/

At the website, click “Sign in”

Log in with your WOU username with “@mash.wou.edu” appended and at the next step, your WOU password

H Drive

Windows
\\home[a-z].wou.edu\home[a-z]\username\username
Example
\\homep.wou.edu\homep\potterh\potterh

Mac
smb://home[a-z].wou.edu/home[a-z]/username/username
Example
smb://homep.wou.edu/homep/potterh/potterh

I Drive

Note: If you have questions about your department name, please contact sysadmin@wou.edu

Windows
\\groupa.wou.edu\groupa\departmentname (departments A-I)
\\groupj.wou.edu\groupj\departmentname (departments J-Q)
\\groupr.wou.edu\groupr\departmentname (departments R-Z)
Examples
\\groupa.wou.edu\groupa\creative_arts
\\groupj.wou.edu\groupj\Library_Media_Services
\\groupr.wou.edu\groupr\sep

Mac
smb://groupa.wou.edu/groupa/departmentname (departments A-I)
smb://groupj.wou.edu/groupj/departmentname (departments J-Q)
smb://groupr.wou.edu/groupr/departmentname (departments R-Z)
Examples
smb://groupa.wou.edu/groupa/admissions
smb://groupj.wou.edu/groupj/mssp
smb://groupr.wou.edu/groupr/upward_bound

J Drive

Windows
\\share.wou.edu\share

Mac
smb://share.wou.edu/share/

K Drive

Windows
\\class.wou.edu\class

Mac
smb://class.wou.edu/class

P Drive (public_html)

Windows
\\home[a-z].wou.edu\home[a-z]\username\public_html
Example
\\homep.wou.edu\homep\potterh\public_html

Mac
smb://home[a-z].wou.edu/home[a-z]/username/public_html
Example
smb://homep.wou.edu/homep/potterh/public_html

Step 1

Click on the folder icon near the bottom left of the screen. This will open “File Explorer”

Step 2

Right click the “This PC” icon on the left hand side of the menu. A submenu will appear.

Step 3

Click on the “Map network drive” option.

Step 4

In the new window, select the correct drive letter that you want to use. Free drive letters will have empty lines next to the colon; these are the ones you want to choose.

Step 5

Add your path as below to the “Folder” text box. Make sure “Reconnect at sign-in” is checked.

Step 6

Click “Finish” and you’re all set! 🙂

Step 1:

Open Finder (in the Dock at the bottom of your screen)

\\

Step 2:

Once Finder is open, go to the tool bar at the top of your Mac and click “Go.” In the menu that pops up, click “Connect to Server.” (Alternatively, once Finder was open you could just use the keys Command + K). The window Connect to Server will pop up on your screen.

Step 3:

The Connect to Server window allows you to add the drives you’d like to connect to. In the “Server Address” text area, type in the following:
smb://[name of drive].wou.edu/[name of drive]/[name of department folder]
example: smb://groupa.wou.edu/groupa/aswou
Then, click the plus (+) button on the end of that text area so that the server address will be added to the “Favorite Servers” area for easy access.
Finally, click the “Connect” button and you’ve got access to the drive.