As promised, here’s how you fix the ‘From’ address Google Apps puts on your messages. Note that the illustrations are from Google’s new look, but if your account still has the old layout, things should be the same except for colors and other details.
I’m not sure how this happened, but a fair number of students seem to think that their email addresses have actually changed because they signed up for a WOU Google Apps account. The confusion probably stems from seeing messages from “firstname.lastname@example.org” where they’re used to seeing “email@example.com”. The ‘mail.wou.edu’ address only shows up because of the way we had to set up our Google Apps domain; we would have hidden it if we could have. In other words: use the same addresses you’ve always used! They will reach people whether or not they have set up their WOU Google Apps account, and even if they have set it up but still use the old webmail to actually get mail. Coming soon: instructions to make your Google Apps email show up as from firstname.lastname@example.org instead of the mail.wou.edu version.