Retail is the type of job that many dread to think about working. A very underappreciated type of work, retail is described by Indeed as a type of job that involves “selling products to customers.”
From a small business to a large corporation, there are many different types of retail jobs. While there are admittedly a lot of negatives to working these types of jobs, I thought it would be interesting to write about the benefits of being a retail worker. As of June 2025, I have been working in a retail job at a popular phone service company. This is the first retail job that I’ve done in my life, and I thought about writing about the benefits that come along with this unique kind of job.
Most retail jobs are at places that involve interacting with the public quite often. Whether it be a large fast food chain or a small coffee shop, retail jobs involve interacting with customers who are interested in food, services or products.
One benefit that retail workers have is being exposed to many different types of people. As someone who works at a phone store where anyone who has enough money can buy a piece of technology that fits in their pocket, many different people come into the store. People of color, people with disabilities, people who are kind, some who are unfortunately not and some who are just looking for some help with an issue.
Aside from the background of customers, many fit into four different types: direct, emotional, expressive and analytical.
Customers who are direct prefer to have all the facts laid out in front of them immediately so that they have a clear image of what is happening. They want to feel like they are in control of the situation and don’t want their time to be wasted.
Then, there are the emotional types of customers who enjoy getting to know the person they are working with. Conversation is valued with these patrons, and they appreciate wanting to be included in whatever transaction they are doing, whether it be speaking about their day when waiting for items to be scanned or wanting to know how the product will help them.
Expressive customers enjoy connecting with people and will often speak about things aside from the items in front of them. It’s important for the worker to acknowledge their desire to connect with them and get to know them.
Lastly, there are analytical customers. Similar to the direct types of consumers, analytical people are less likely to want to engage in small talk and want to get accurate information from the person. They want their concerns or questions to be acknowledged properly and to be taken seriously.
All these types of customers teach the retail associate how to interact with them, what will make them happy and what will potentially upset them. This can be a very eye-opening experience for those who may not have been exposed to different types of people. This allows retail workers to develop customer service skills, confidence, empathy and sales knowledge.
Another strength that comes from retail work is the variety there is in it. Entry-level jobs include cashiers, people who collect payments for the items that customers buy and customer service representatives, who are responsible for speaking with customers about any questions, concerns or complaints they may have about purchases or services. There are also sales associates, which is what I am. A sales associate is a mix of the previous two, where they are responsible for greeting customers, answering questions and using cash registers to process payments. These jobs can be done throughout fast food places, supermarkets, coffee shops, pottery shops and phone retailers.
For those who do not like interacting with the public very much, there are a few retail jobs that can at least limit the number of people that need to be seen by the worker. There are the obvious ones, such as inventory specialists or those who package products for delivery. These types of jobs involve storing and tracking supplies that are needed for the business. They can help people learn organizational, technical and logistical skills. There are also visual merchandisers, who are the ones who create appealing displays to attract customers to their products. They need visual design skills as well as a creative mind to do their job properly.
However, it’s important to acknowledge that there are some negatives that come with this type of job. It’s well known that those who work in retail are incredibly underappreciated. Working in this type of environment that involves working with the public and always maintaining friendly mannerisms can be exhausting. It can also be difficult if someone were to encounter customers who were rude or demanding. However, I will say that it is rare to deal solely with terrible people. There are usually some good customers that will help balance out the day.
Another negative that can come with this type of work is irregular scheduling. A lot of different customer service industries, in particular, can have special hours outside of a regular work week, such as holidays or weekends. There can also be a variety in the hours of a shift that a service worker can be scheduled to do every week. While it could be seen as a flexible work schedule for some, for those who enjoy consistency in their hours, this type of scheduling can be annoying.
Retail work has been underappreciated for way too long now. While there are definitely a lot of complaints I can make about working the job I have currently at the phone service company, I will say it has been the most character-building experience I’ve had in my life. Patience has been tested, coworkers have been bonded with, scheduling has been flexible enough to attend university and I have spoken to many kinds of people in the six months I’ve worked there.
To anyone who works a retail job — I appreciate you.
Sam Landry and Sis Bates pose in Hillsboro Ballpark, the Portland Cascade’s home stadium. | Photo from @sportoregon on Instagram
Jan. 28 2026 | Jaylin Emond-Hardin | Entertainment Editor
On Jan. 13, it was announced that Portland will be home to one of the six teams from the Athletes Unlimited Softball League, or AUSL.
Portland is already a prolific city when it comes to women’s professional sports. The Portland Thorns, which play in the National Women’s Soccer League, have been a big name in the state since 2012, with notable players from Team USA rounding out their roster. In September 2025, Portland Thorns owner RAJ Sports, led by the brother-sister duo of Alex Bhathal and Lisa Bhathal Merage, also bought the rights to a WNBA expansion team, the Portland Fire, which will begin its inaugural season in May this year. Portland even has The Sports Bra, a sports bar dedicated to showcasing women’s collegiate and professional sports. The AUSL Portland Cascade is the newest team to join this lineup.
In 2024, the AUSL began its first season with four teams playing round robin-style games on its touring season. Each team was named for its captain, typically the pitcher or catcher, and was packed with the best names of collegiate softball. During the season, the AUSL picked up traction, and it was soon announced that the league would have its inaugural season in 2025, with the four teams being renamed to the Volts, the Bandits, the Blaze and the Talons. This inaugural season also meant a partnership with the MLB, with the league investing in the AUSL to help establish it as a sustainable organization.
Late 2025 meant that two expansion teams were announced, along with the league moving to become city-based rather than touring-based. The Oklahoma City Spark was the first team to establish its headquarters in the aforementioned city, known as the home of the College Softball World Series. The other five teams had to wait until 2026 to announce their home cities.
The Portland Cascade will play at Hillsboro Ballpark, which is the home of the Minor League Baseball Hillsboro Hops. Hillsboro Ballpark is currently under construction, which came after the MLB changed ballpark standards for minor league teams in 2021, forcing the team to build a new venue altogether. However, the ballpark will be completed in time for the Hops and the Cascade to begin their 2026 seasons in April and June, respectively. The stadium is 229,000 square feet and can hold up to 6,000 fans for games and 7,000 for concerts, costing Hops ownership, the state of Oregon and the city of Hillsboro a combined $150 million.
The Cascade boasts a strong lineup, including standouts Sam Landry, fresh from the University of Oklahoma, and Sis Bates, a former University of Washington player. Both received multiple All-American awards during their collegiate careers, while Landry boasts an NCAA National Championship with Oklahoma, and Bates brings multiple defensive player of the year titles, including the AUSL’s defensive MVP award in her rookie season. Both Landry and Bates played for the Volts in the 2025 season.
The storied Tairia Flowers was announced as the Cascade’s head coach. During her time with Team USA softball, Flowers won gold at the Athens Olympics, silver at the Beijing Olympics and gold in the 2002 and 2006 Softball World Championships. In her coaching career for Team USA, Flowers has played multiple roles, including head coach, assistant coach and selection committee member.
The Cascade will play the season opener in Durham, North Carolina June 9 against the Carolina Blaze, and their home opener June 18 against the Oklahoma City Spark.
A photo of the Western students that attended the protest in Salem on Martin Luther King Jr. Day. | Photo courtesy of Jacob Prater
Jan. 28 2026 | Hannah Field | Editor-in-Chief
Monday, Jan. 19 — Martin Luther King Jr. Day — saw a turnout of hundreds at the Oregon State Capitol, where a collection of Western students joined protesting efforts.
The rally was held to show solidarity with the immigrant community as well as protest the US Immigration and Customs Enforcement and the Trump administration. Calling for immigration reform, protesters also heavily drew from Martin Luther King Jr.’s mission to establish equality and peaceful resistance.
Event participants and organizers discussed the current political state of the US, saying that students and families are experiencing a lot of fear due to immigration crackdown efforts.
Salem police reported around 400 rally attendees. One incident involving the unlawful use of pepper spray had one man arrested, but names and further details have yet to be released.
One of about 20 counterprotesters, Thomas Allen, 36, was present at the rally in a similar fashion to his controversial appearance at Western Dec. 3, 2025, brandishing a microphone, camera and pro-Trump merchandise. At the end of Fall term, Allen appeared on campus while livestreaming on multiple platforms and was recorded using racial slurs and threatening students that they would be deported by ICE.
Western student Jacob Prater said, “I wanted to attend to help show that we have power in numbers and help spark more resistance statewide against ICE in Oregon. We vastly outnumber counterprotesters and are the majority.”
One intention of the rally is to build momentum behind an immigrants’ rights package. Families impacted by immigration enforcement would receive increased protections and financial support.
The rally followed increased ICE presence, as well as increased tension, across the country after the shootings of Alex Pretti and Renee Good. Locally, Albany mother Maria Trinidad Loya Medina was kidnapped Jan. 10 by ICE in the Big 5 parking lot after heading in to shop, leaving behind her young son in the car. Her GoFundMe stated that federal agents shattered her driver’s side window to “get ahold of her.” She had no criminal record and was taken to the Northwest ICE Processing Center in Tacoma, Washington. According to sources closer to the family, she may be released next month.
A digital mapping of the Axial Seamount volcano underwater. | Photo from @theoregonian on Instagram
Jan. 28 2026 | Hannah Field | Editor-in-Chief
In 2025, it was expected that the underwater volcano Axial Seamount would erupt. This did not happen. Now, experts are claiming 2026 is its year.
Located approximately 300 miles off the Oregon coast, and a mile deep into the ocean, Axial Seamount is considered the most active submarine volcano in the Northeast Pacific and potentially faces a volcanic eruption this year.
Despite the potential fear that can come with the words “volcanic eruption,” it’s very unlikely that the Axial Seamount volcano will create any impact for Oregonians. Simply put, the volcano is quite far offshore and really deep, despite being incredibly active, with an eruption history of 2011 and 2015 most recently. In fact, if someone were in a boat on the ocean directly over Axial Seamount as it erupts, they would feel none of the effects on the surface. If well underwater, however, it could be heard.
An eruption from Axial Seamount can last days or weeks; in 2015, it spat out 5.5 billion cubic feet of lava into the ocean — creating pillow lava that emerged from being rapidly cooled.
Seismic activity and seafloor inflation from magma is what indicated to scientists that Axial Seamount was nearing eruption, the volcano being one of the most well-studied. It’s said to have one of the most complex geographical builds, being part of a chain of seamounts — underwater mountains formed by volcanic activity — and intersecting the Juan de Fuca Ridge.
The Regional Cabled Array is an ocean observatory that provides data in real time from the seafloor and water column that stretches across the Juan de Fuca tectonic plate to scientists. Through a network of 560 miles (900 kilometers) of electro-optical cables and two-way communication lines to scientific sensors, researchers are able to collect data and monitor activity.
And, while pressure has increased and Axial Seamount is seeing similar levels as prior to its 2015 eruption, it’s holding steady; researchers think mid-to-late 2026 is when the submarine volcano could experience some activity.
In November, Oregon State University announced a new experiment utilizing collected data from the Regional Cabled Array to try and accurately predict an eruption. Underwater or not, volcanic eruptions can be impossible to predict, as no good framework exists, only the option of surveying old activity and comparing it to the present.
Now, Axial Seamount is taller than it was in 2015 when it last erupted. Although nobody will be harmed or even remotely affected by its potential eruption — anticipated eruption, even — scientists are looking forward to absorbing its data and tracking an underwater volcano eruption, which is extremely difficult to do.
The topic of mental health has been a controversial topic for some. Despite the progress that has been made with the depiction of it in movies and shows, there are many who have negative thoughts about those who have mental illnesses. There are a lot of negative stereotypes or beliefs about these disorders in the public eye. Whether it be certain cultures’ view on it or the spread of inaccurate information about various mental conditions, our health in the mind has always had a stigma surrounding it.
Stigma is defined by Oxford Languages as “a mark of disgrace associated with a particular circumstance, quality, or person.” Stigma originates from a lack of understanding or fear of a subject. In the case of mental health, a lot of people do not understand it, leading to many misconceptions being spread about it. According to the American Psychiatric Association, more than half of people with a mental illness are not receiving help for their disorder. People actively avoid seeking treatment for their mental health due to stigma surrounding the subject that could make people around them treat them differently. Stigma, prejudice and discrimination against those with mental health issues could be subtle or obvious. An example would be having a get-together with friends, but excluding one of the friends who has told them that they suffer from a mental illness; another would be using derogatory labels on them, such as “psycho” or saying that they’re “crazy.”
There are three types of stigma that should be understood. First is public stigma — these are the negative attitudes that the public has about mental health, which leads to discriminatory thoughts for individuals who have them. Second, self-stigma is the destructive thoughts that someone who has a mental condition will have. This can lead to shame or suppression of their problems, which is self-destructive in both ways and will not aid the person in their situation. Finally, there is structural stigma, which is a systemic type of bias that involves policies in the government or other organizations that either intentionally or unintentionally place limits on people with mental illness on what they can and cannot do. An example of this would be unequal insurance coverage. Some insurance companies are more likely to cover physical injuries than treatments for mental health, like therapy or prescription medication.
Recently, I was beginning to wonder why mental health is seen so terribly in the first place. I knew why, from a Hispanic background, as in many Latin American cultures, it is viewed as a sign of weakness. Many people who are part of this culture take pride in their ability to manage themselves and work for everything they have. So when someone admits to having an issue, they can be shamed for being unable to take care of themselves. In other cultures, it is viewed similarly.
In Asian societies, mental illness is viewed as a sign of personal weakness or failure of maintaining self control. Saving face is significant in this culture, as honor is an incredibly valuable social aspect to have. Being associated with a mental illness in this culture could be seen as bringing shame to the family name.
In Arab cultures, mental illnesses are viewed as a form of divine punishment. They are attributed to the person who suffers from the condition doing something to displease the higher power, which will not only bring them potential accusations of wrongdoing, but also stigmatization from their community. Those who struggle with this may also seek out religious or spiritual interventions to treat their illnesses. While it could work for some, it will not work for everyone.
In African cultures, they ascribe spiritual or supernatural causes, such as possession by evil spirits, as the cause for mental conditions. There is also a historical context when considering that many African Americans were denied freedom on the basis of false mental illness diagnoses.
According to Mental Health America, a physician named Samuel Cartwright created racist and false mental diagnoses. The purpose of this was to create a reason not to let enslaved people be free, as they were seen as unable to take care of themselves. “Even in the early 1900s, leading psychiatrists thought Black and African American people to be ‘psychologically unfit’ for freedom.” Their trauma from being enslaved was used against them to keep them oppressed.
Poor depictions of those who have mental illnesses have also spread harmful messages that people who suffer from various disorders are likely to have random bursts of violence or to be labeled as crazy. In reality, someone who has a condition is more likely to be victimized instead of being the cause of other people’s suffering. Mental illness has become overgeneralized, with many media portrayals showing the same kinds of things. A lot of the time, it is depicted as being an incurable condition that no one can recover from. Yet, according to the Centennial Mental Health Center, “as many as 80 percent of people suffering from mental illnesses can effectively return to normal, productive lives if they receive proper treatment.”
On a more personal note, my family had never acknowledged mental health. It was never spoken about, never discussed. It was a completely foreign concept in my very old-school, very Hispanic household. So, when I began having issues with my psychological well-being, I was told that it was all in my head and that I needed to stop feeling sad. I wish it were that easy. Naturally, I was starting to act out as a preteen and my mother decided to send me to counseling. She wanted to know why I was such an angry kid. Eventually, I was diagnosed with depression. I then became the topic of my aunt’s gossip.
A lot of the time, the stigma itself is worse than the actual illness. I certainly feel that way. Those who suffer from mental health issues only want to be seen as a person, not a nutcase or a weak individual. Struggling with the condition itself is difficult and the stigma only makes people feel more isolated. So, when meeting or becoming friends with someone who has a condition — don’t be quick to judge.
I love cozy games. Cozy games are known for being the types of games that are designed to be relaxing and non-combative. They are designed to be brightly colored with activities that range from organization to puzzle solving to decoration. Some can have combat, though it is typically simplistic. However, I believe that the main purpose of this genre is falling in love with the game’s world, having the player express themselves in their own unique way with customization and learning about the colorful characters these games have to offer. Games such as “Animal Crossing,” “Stardew Valley,” “Slime Rancher” and “Unpacking” are all very well known for being enjoyable, cozy games.
One game that deserves much more attention is a little game called “Tiny Bookshop.” Released in 2025 and developed by Neoludic Games, “Tiny Bookshop” is a game where the player leaves their old life behind to move to a coastal town known as Bookstonbury to run a traveling second-hand bookshop. After playing the demo and quickly falling in love with the game, I bought the full version and spent most of winter break playing through the game, even completing the main story.
Gameplay —The game consists of the player moving around various locations to sell books. The player will start out with only one shelf that holds a certain number of books, and it is their job to stock the shelves. The books are color-coded, with each color being a different genre. Different locations will prioritize different types of literature, so it’s important to keep that in mind. Once on location, the player opens the shop, and customers will come inside to browse the selection. When recommendation requests pop up, the player gets the opportunity to look at the books stocked on the shelf. Each book will have the title, author and a brief description of the story. The customer will tell the player what kind of book they are looking for, and it’s the player’s job to find the closest book possible to that description. If successful, more customers will come in and buy more of the stock. If the interaction fails, nothing really happens aside from the customer leaving immediately.
Customization —For anyone who really enjoys customization, “Tiny Bookshop” has incredible options for making the bookshop ideal for each player. The shop is able to be painted in various colors from the start, with more available for purchase later on in the game. Some of the decorations that are bought can also be painted in custom colors, such as the bookshelves. There are many different types of furniture available to buy with the in-game currency the player receives from selling books. Certain items can be gained from the characters in the town as they are befriended, with most of the items having boosts for certain genres of books, as well as some types of customers. For example, during the fish market, the player will receive a major boost in sailor customers if their shop is decorated with beach or sea decor. If it isn’t, the customers will avoid the bookshop due to the player’s “lack of taste.” There is also a coffee machine that increases the number of customers on rainy days. It also generates more revenue, so I strongly recommend getting it.
Lovable characters —The first character we meet is Tilde, who is the retired bookshop owner of Bookstonbury. She teaches the player the ropes of running the shop at the beginning of the game and is very well known throughout the town as a gentle woman with a big heart.
Shortly after meeting her, we meet Fern, who is the town journalist. They are a bit shy and awkward around the player, but they quickly warm up and even ask for their help at times.
Walt is next, known as the town’s retired sailor who is generally more reserved but kind. He’s incredibly antagonistic toward the cruise ship that will occasionally visit the town. Once the player’s friendship increases with him, he will be able to invite them to the fishing market that happens on certain days of the month.
Maryam is next and, quite honestly, I didn’t like her as much at first. She’s the owner of a cafe and a very straightforward, no-nonsense character who will voice her opinion in a rather blunt way. However, as the player gets to know her and sees the relationship she has with Tilde, there is a soft spot to her harsh exterior.
Moira is Maryam’s niece. She’s a very nonchalant character who, similar to her aunt, is a bit stubborn. She and her aunt can fight at times, but both of them think very highly of the other. She’s a goth queen who is into the supernatural and enjoys a good horror book. She also has a rock band where she plays guitar.
Harper is a child who comes frequently to the bookshop. She is a very smart kid and incredibly persuasive. This child was capable of convincing other children to construct a massive sand castle on the beach that was multi-leveled and needed a construction crew, while having the player fund it all. Harper has quite the leadership skills.
Klaus is a character who works at the Méga Marché, which is basically this town’s version of a cheap supermarket. He is also part of Moira’s band, playing guitar and being a singer, as well as Harper’s uncle.
Anne is a university student who enjoys plants and will often sell them at the flea market. She is immediately very sweet toward the player and gives them a lot of plants. Anne enjoys romance and fantasy while completely hating nonfiction books, so I like to think she is basically me.
Overall, “Tiny Bookshop” has had me in a chokehold since I bought it. With its engaging gameplay, expansive customization and compelling characters, there was so much that made me want to keep coming back to play it so many times. The artstyle is also very appealing, giving a sort of cartoon comic vibe while the music is relaxing. I strongly recommend this game to anyone who considers themselves a connoisseur of cozy games. It’s available on Steam and on the Nintendo Switch.
A photo of the inside of Browsers’ Bookstore. | Photo by Hannah Field
Jan. 21 2026 | Hannah Field | Editor-in-Chief
Recent bookstore statistics prove that popularity for local businesses in the US is climbing rather than subsiding five years after the coronavirus shutdown, with communities rallying and the landscape of bookstores adapting to meet modern demands. The American Booksellers Association, or ABA, reported a membership increase of 18% and 323 new brick-and-mortar, pop-up and mobile stores opening across the United States in their 2024 annual report. They noted that 2024 had “the most successful Independent Bookstore Day to date.” According to Harvard Business School, despite local bookstores struggling to remain afloat during pandemic regulations that limited business operations and corporations like Amazon dominating the industry, localism has become a social movement that has been steering indie bookstores back to the forefront. Communities have emerged to shop small and support local businesses in the wake of recent corporate boycotts against companies like Starbucks, Target and Amazon for their various methodologies, including anti-union sentiments alongside a lack of corporate accountability and diversity inclusion. Abe Richmond, owner of Browsers’ Bookstore located in Albany, Oregon, said, “I was working here during the pandemic. It was obviously bizarre, and we closed for several months, but the customer base rallied behind us. So we would do sidewalk drop-offs, they would pay for it over PayPal or whatever, Instagram, and then we would package their books and put them on the porch.” Richmond bought Browsers’ from the previous owner after graduating from Oregon State University, having been an employee of his, and has been at the forefront for more than three years. While Browsers’ Bookstore handled the precarious nature of being a small business during the pandemic, the customer base has also adapted to new ownership — and adapted well, with Richmond being recognized across town as the owner of Browsers’ and building a solid rapport with customers who seek out his services specifically. When it comes to Amazon and Barnes & Noble, resale bookstores like Browsers’ suffer less than one might think. “I like them because people will spend $40 on a new hardcover in Salem and then read it, and then not know what to do with it, so then they bring it here. And I have a fairly new, good-shaped book.” Customers who drop off books may receive in-store credit at Browsers’ to spend. Beyond that, Richmond also displays local authors and merchandise drawn by nearby artists. “It’s counterintuitive. Because who is this person, you know? But then, if you point it out, like, ‘Hey, they live in Albany or Corvallis,’ people are like, ‘Oh, I’ll read it almost just for that sake.’ Whereas if it was some other book that you’d never heard of, they’d probably pass over it.” He also noted the enjoyable community aspect when authors host signing events at Browsers’, bringing a sense of life to local stores. Richmond also instrumented a film drop box through Light Rider Studios, meaning customers can drop off their film to get developed on their behalf and delivered. Bookstores have been changing since the 1970s, with 43% of local bookstores closing between 1995 and 2000, reminiscent of the decline in physical bookstore sales through the Kindle push in the late 2000s and 2019, when Amazon had sold more than half of all books in the United States. Jeff Bezos, owner of Amazon, stated, “Amazon isn’t happening to the book business. The future is happening to the book business.” Amazon was founded in 1994 as an online bookseller by Bezos. Since then, the ABA has labeled it an unchecked monopoly, claiming that it stifles competition and that it has an enormously negative impact on the bookselling market. Amazon was able to expedite growth, printing an effective blueprint to attract customers and obtain and keep wealth by failing to comply with tax regulations and offering duty-free purchases. Amazon also regularly offers discounted books, undercutting businesses that have to sell at full price in order to stay afloat. Booksellers have been forced to drop employees in order to stay profitable — which could also be a part of why Richmond and Sydney-Anne Graves are the sole paid workers as owners of their respective businesses, Browsers’ Bookstore and Monarch Books. Regardless, Richmond and Graves have found success. And, according to the Associated Press, others are too; more than 200 local bookstores were predicted to open across the country between 2023 and 2025. Monarch Books only just started in April of 2024 out of Lebanon, Oregon, owned and founded by Sydney-Anne Graves, who was a senior in high school when she encountered at a coffee shop the landlord of the building in which Monarch Books resides. That conversation alone spurred Graves to tell her mom later that night: “Mom, I’m buying a bookstore.” After touring the building — reportedly falling in love with it — and dedicating multiple weeks to deep-cleaning, Monarch Books came to life under Graves’ new ownership and keen eyes. “We opened, and (that) first day, it was really busy,” said Graves. “And I was like, ‘Okay, this might work out.’ It was really busy. And then, ever since, I’ve been slowly getting more inventory in, decorating, getting it to my vibe. I really love a lot of colors and plants, and there’s still a lot of ideas I have for in here, but it’s come so far from where it originally was.” Richmond expressed appreciation for the anti-corporate push in 2025, leading to more local shoppers steering clear of Amazon and other corporate sellers. In the current political and social state of the US, local businesses may be inclined to further build queer-safe communities and book selections as opposed to corporate booksellers — potentially building a reliable customer base seeking a supportive book hub and shared community. Browsers’ Bookstore remains open consistently under Richmond’s new ownership and maintains a loyal clientele across nearby cities. A good chunk of customer interaction relies on online postings and website sales through Browsers’ Bookstore’s virtual pages. “I sell a lot (from what) I post on Instagram, and then people will be like, ‘Hey, I’ll take it.’ And so they come in and pay for it,” said Richmond. “It’s weird, though, because say you wanted a book we don’t have. It shocks me every time how many people are like, ‘Hey, can you order it for me?” Instead of them hopping on Amazon, because we go through a new book distributor. But I think it’s because people want to support. I think people like having bookstores.” “It’s just so awesome, and it’s really cool to see that so many people still support the book community,” said Graves. “I was really nervous about that. I know I read and I know some of my friends read, but I don’t know how many people actually still buy books or shop downtown — so I think that was the most nerve-wracking part about it. But it’s been really great.” Another aspect of the resurgence of bookstores is the online platforms Instagram and TikTok, cultivating an online community of book lovers. Dubbed “bookstagram” and “booktok,” readers and writers participate in hashtags, giveaways and online sharing, creating trends and catapulting books onto bestseller lists through sheer word of mouth via the internet. “I feel like I get new customers every single week,” said Graves. “There are so many people who still love reading and that’s (been) helped a lot with bookstagram and booktok, different things that have really kind of inspired people to get back into it, which is so cool.” “Taylor Swift — I’m not sure what — did something with Shakespeare,” said Richmond. “I’ve had so many women, and girls, college and under, be like, ‘I need Shakespeare.’ … It’s the same, if a movie comes out of a book, people flood the place, like when ‘Dune’ came out. Yeah, I couldn’t keep ‘Dune’ to save my life.” “I was like, ‘Why is my Shakespeare selling all of a sudden?’ Nobody cared about this before,” Graves joked. Taylor Swift’s most recent album, “The Life of a Showgirl,” features imagery, lyrics and photography modeled after Shakespeare’s character Ophelia in “Hamlet,” no doubt causing the wave of Shakespeare-mania that Richmond and Graves both experienced. “Dune” amassed a box office of more than $400 million in 2021 and “Dune: Part Two” grossed $715 million in 2024, with the “Dune” franchise built off of six core books written in the 1960s through the 80s. However, there is a catch to the media frenzy. Allison K. Hill, CEO of the American Booksellers Association, blames Amazon: “Amazon is now the water we swim in … There are multiple ways that an independent bookstore is forced to not only interact with Amazon, but support them — books made into shows streaming on Prime Video are printed with Amazon stickers on the cover.” Regardless, books have long since had movie adaptations, and well before Amazon and other corporations took hold. Much like local bookstores, movie theaters are becoming increasingly popular — for the second time. Upcoming releases like “Wuthering Heights,” “Project Hail Mary” and “Sunrise on the Reaping” are all 2026 book-to-movie adaptations spanning classic literature, sci-fi and the famous Hunger Games franchise. Show adaptations are equally successful, with notable pop-culture stars of book-to-show adaptations being “The Summer I Turned Pretty,” “Heated Rivalry” — currently thriving on HBO Max — and “Bridgerton.” With books inspiring much of modern media turnout, it’s unlikely that books and bookstores will succumb to the strains of aging. In a way, books are trendy again, as the statistics prove — Barnes & Noble opened almost 70 new locations in 2025 and has more on the way. Hill said in a statement in the 2024 annual report, “The numbers only tell part of the story. This momentum occurred despite significant challenges: the usual ones like thin margins, rising costs, and Amazon’s chokehold on our industry, and urgent threats that shook the very foundation of our work as the right to read and access books faced sustained, coordinated attacks.” The current presidential administration has made a dedicated effort to place bans on books that affect educators and librarians, limiting access to certain content, especially that which discusses gender, race and sexuality. While that’s less likely to impact independent booksellers, the pressure remains to conform as book access limits book readers and their interests. Additionally, independent bookstores can rely on author visits and community involvement; divisive political action can split a customer base or turn away potential author-bookstore collaborations. The ABA, when discussing concerns for people interested in opening a bookstore, cited “free expression challenges.” Portland’s own Powell’s Books — the largest independent and used bookstore in the world, spanning one city block and containing over a million potential reads — participated in the ABA’s Banned Books Week event in 2024, discussing the right to read, spreading awareness about book bans and hosting panels. ABA also conducts the yearly Independent Bookstore Day. In 2024, when the ABA reported the highest participation numbers to date for the event, ambassador Amanda Gorman stated, “Independent bookstores are vital hubs of creativity and community. They offer curated selections that foster discovery for readers, while providing vital support and a platform for diverse voices for writers and other creators. They are the true modern-day town square, the beating heart of our communities, and a place for meaningful interaction and human connection.” The day involved 1,216 stores from across all 50 states. “Our mission — to help independent bookstores survive and thrive — remained at the core of everything ABA did,” said Hill. While the 2025 annual report from the ABA won’t arrive until mid-2026, the expectation is that the indie bookselling industry will only continue to grow in spite of the last decade’s challenges, with Graves adding, “I don’t think books will ever go out of style.”
I am not a very tech-savvy person. Granted, I know my way around most types of phones and computers. Yet that is mostly due to growing up with this kind of technology around. However, as someone who also works for a cell phone service provider, I have had to interact with, set up and attempt to fix a lot of issues with various devices. If there is anything that I have learned during this time, it is that there are stark differences between iPhone and Android phones.
Growing up, Android phones were what was given to me by my predominantly Apple device-loving family. So here’s what I noticed.
Strengths —Android phones have a much simpler operating system that is easy to use and convenient. It typically has three buttons on the home screen: one to go to the home screen, another to see all apps that are open and the last to go back to the previous screen. Android smartphones also come in many different versions. Samsung alone has three different series of phones, each very starkly different from each other. One is fast, one is foldable and the last is cost-effective while still being a decent phone. Another popular Android phone is Google Pixel, which is well known for its camera quality and sturdy design. Motorola phones are known for being budget-friendly, but are reliable and simple.
Weaknesses —A lot of people with Android phones come into the store to tell me that their phone is full of pop-ups. The most common cause of those is “bad apps” being downloaded. Essentially, any kind of “phone cleaner” app is not actually cleaning the phone. Instead, it is slowing down its performance, and some can cause ads to pop up at random times. The battery life is also a major issue I’ve seen, with many getting new phones due to faulty batteries. There are also the constant updates that are done to the system that some may find annoying.
I recently became an iPhone user. After having the phone for a while now, here’s what I’ve observed.
Strengths —Apple’s phones are incredibly fast, with their chip processors able to have many apps open at once without slowing down the smartphone. For newer models, the iPhone battery life is often incredibly good, being able to last an entire day. They also switched their charger from the Lightning cable to a USB-C to become more compatible for Android users who want to switch to iPhone. Furthermore, iPhone’s have their own Apple ecosystem of apps that allows for a much stronger privacy shield compared to Android. iMessage, FaceTime, Apple Cash, etc., are all iPhone-exclusive applications for these types of phones. The Apple App Store is also much more strict with what apps are allowed to be downloaded from it, making it much less likely for any bad apps to affect iPhone users.
Weaknesses —I believe that iPhone’s main weakness is the lack of variety in their phones. While over time the screen size has gotten bigger and the camera positioning has changed, there isn’t a difference between the models. Obviously, if someone compares the first iPhone to the newest one, they look very different. However, there isn’t a huge change between the iPhone 16 and the iPhone 17. Another issue with Apple is that, due to the strictness of the App Store, many apps are not available to download. There isn’t a variety of different types of apps to get, while Android app stores allow for more options. There is also the fact that iPhones are not as customizable as Android phones. While their display options are sleek and clean looking, I’ve seen much more be able to be done with Androids, whether it be their shortcuts or widget flexibility.
In my opinion, the other differences are minuscule. The keyboards between the two phones look and feel different from each other. Android phones still have “buttons” to control the screen, while iPhone users need to swipe up to navigate the phone.
However, these smaller things are like comparing different fonts. If one is a person who likes consistency, I recommend an iPhone. If variety is preferred, there is an array of different Android phones from many companies that may be the better choice.
A photo of an artwork depicting a woman caressing her cheek in the mirror. | Photo from @alev.neto on Instagram
Jan 7. 2026 | Belen Ponce Leal | Lifestyle Editor
Special thanks to copy editor Kiera Roedel for being the inspiration to write this article.
I have a habit of saying “sorry” a lot. Like, a lot. While apologizing is an important behavior that everyone has hopefully done throughout their lives when needed, I usually do it to the point where it isn’t. It isn’t something that I thought would be such a big problem. After all, I don’t want to be seen as someone who doesn’t take accountability for their actions.
Yet, I can recognize that a lot of the time, I don’t need to say sorry as much as I do. I am an overapologizer. Overapologizing is the act of apologizing so much that it becomes more of a defense mechanism rather than an actual apology. It is not something that a person will wake up with one day and begin doing. It is usually a learned behavior. It is something that has been developed throughout someone’s life without realizing it. Another term for overapologizing is “the anxious sorry.”
Definition —The anxious sorry is a type of safety behavior. A safety behavior, according to Psychology Today, is a type of “short-acting relief technique” that people use to calm their fears or anxiety. They can involve both avoidance and escapism responses, such as procrastination, reassurance-seeking or even stonewalling. Safety behaviors aren’t necessarily a problem for those who do them, but they can become an issue when they have become the only coping mechanism that someone’s used their entire life. Healthy coping mechanisms like learning from mistakes, problem-solving and learning to accept things are all good ways of coping with issues or dramatic changes. Yet, when the automatic response someone has when facing an issue is “sorry,” it can be a clue into a much deeper problem developing in the mind of the apologizer.
What sorry means to an overapologizer —Overapologizers don’t usually say sorry all the time to be polite. It’s often because they fear something. Fear usually ties into all sorts of things, such as being scared of conflict, anxiety, low self-esteem and people-pleasing tendencies. The word “sorry” then becomes a replacement for feelings that a person may not have the capability of confronting or skills to cope with. Constantly apologizing can cause overapologizers a momentary feeling of relief from whatever bad feeling was giving them the need to apologize, whether it be fear of rejection or anxiety. It is that relaxing feeling that can make a person use the word as a strategy in maintaining relationships.
Potential problems — While saying sorry a lot may not seem like such a big deal, it can become harmful. It is incredibly diminishing to the apologizer’s self worth. It reinforces the thought that they’re wrong, that they are “too much” and that the person is responsible for the emotions of others. Apologizing a lot can also be confusing for those who are around you. Saying sorry often can make the word lose its sincerity, and then the person who you are apologizing to doesn’t understand what it is that is actually needed from the apologizer. There is an irrational fear of upsetting others or being uncomfortable when others around them are upset. Despite knowing that the problem didn’t come from them, overapologizers have this compulsive need to try to diffuse the situation before being able to feel comfortable again.
The signs — One overapologetic behavior would be apologizing for things that the person themselves didn’t do. Situations such as schedule conflicts, apologizing for someone else’s behavior, not carrying cash when it’s needed, etc. Oftentimes, it’s things that the person had no control over or prior knowledge of needing to do that they end up taking responsibility for. Another sign would be saying sorry instead of expressing a need. A good example of this that I personally have lived through would be saying sorry to a partner instead of telling them what it is that I want from them. There was a time that my spouse and their family wanted to go eat at a sushi restaurant. I was the only one who didn’t want to go, but I lied and said I wanted to because I didn’t want to be the reason they didn’t get the food they wanted. I tried to prevent a conflict between them and compromised my own wants to do so.
Likely Causes —Some causes for saying sorry frequently could involve the background of the overapologizer. If they were surrounded by people who were caring and understanding one minute and furious the next, they often have to learn early on how to anticipate the needs of others by minor things such as expressions, tone, hand movement and body language. That could explain the need to want to “diffuse the bomb,” despite not being the cause of it. Trauma is another major factor in apologizing often. A lot of people who experience traumatic events will often blame themselves for it in an attempt to feel in control of the situation. Yet, it can often make the trauma worse and make them perform people-pleasing behavior to feel safe. For people who think less of themselves or have low self-image, feelings of self-resentment can cause them to say sorry for things that often don’t need it. Having low self esteem can also make a person much more likely to be in codependent relationships. Being in a codependent relationship means that the person’s value is tied to their ability to keep the other person in the relationship happy. Taking the blame for whatever conflicts may arise between the two can often be a way to keep the peace to satisfy the other.
Like most problems that we as humans face, the first thing overapologizers need to do is be aware of the issue and try to combat it more. It’s important to become self-aware of how often they say sorry and what situations it tends to come up in more. Try to recognize the feelings that are being felt in that moment and replace the word “sorry” with healthier language. Something I did when coming into work late due to a car issue was apologize for not being on time, despite the fact that I provided a warning and had no control of the situation. Something else I could have said was “thank you for waiting.” Small changes like this can make a big impact on breaking the cycle. Therapy can also be a very good way to combat the action and try to work through what it is that the word “sorry” is replacing. It can be difficult to do, even uncomfortable.
However, I want to remind anyone who reads this that it’s okay to not be perfect. It’s okay to exist and take up space. No one is inconvenient.
A photo of what the new payment system will look like. | Photo courtesy of Ashley Schaumburg
Dec. 3 2025 | Abbi Duhart | News Editor
Western’s business office has announced that they will be coming out with a new payment system starting in December. The current payment system was created by Western with help from U.S. Bank so that it would work well with the Portal system already in place. The business office was already working on changes, such as optimizing a one-point payment system — meaning students only need to go to one place to pay rather than the seven different cashier options currently — and adding credit card machines at front windows for payments. Due to the disappearance of Wolf Web though, they have additional upcoming changes to the online payment system itself they’re working on. By the end of December, Wolf Web will be completely integrated into the new Portal applet, Experience. Since Western’s payment system was through Wolf Web, it will also transition.
This process will be split into rollouts, all of which will be completed by May 2026. The first rollout will start in the second week of December to ensure students can make payments once Wolf Web disappears. This rollout introduces Transact, and will include the basics that are needed for students: a place to pay bills and student SS9 pages — student profile pages — where students can see their account balance and receipt numbers after payments, as well as an account summary and tax notifications. Their SS9 account allows them to view all statements and tax forms in one place.
During this first rollout, students can also send invites to parents or guardians. After a student sends an invite, their parental figure can open the invite, where they will see the student’s name and a link that takes them to a page where they can see both the student’s account and their account. Under their account, they can check account balances and make payments on their student’s tuition. They can also see if there is a pending balance, in case the student made a payment earlier.
When a payment is made under Transact, the system will list the remaining balance. Payments can be made with Apple Pay, a credit or debit card or an ACH. Students and parents should keep in mind that card payments will still have a small fee; the system will alert them to check the fee amount before paying.
During the second rollout, the business office will be working to offer payment plans. The type of payment plan that will be offered will be a three-month plan in which students can split their tuition payments into smaller increments once a month for three months. Students can also have the option to set up an auto payment at the beginning, so they don’t have to go back to manually pay during the payment plan.
The business office also hopes to set up 529 plans during the second or third rollout, meaning students can make electronic payments from a college savings account.
During later rollouts, the business office is looking to see if they can create stores through the financial page in Experience. This would mean that if a campus organization were to sell tickets or anything else, students could purchase them straight from their Portal, meaning they have an option to pay other than cash.
There aren’t any clear dates for what’s to come in the second and third rollouts of the new system, but Western’s business office assured that everything they are planning will be in place by May of next year.
