Today Gabe and I went down to the Physical Plant to work on a machine that had virus/spyware issues.
We covered some advanced topics of Task Manager, msconfig, Command Prompt, virus hiding locations, and removal tools. We left the machine to scan (as it takes a bit, especially with older machines). After being cleaned, if we continue to receive notifications that it is misbehaving, we’ll be forced to re-image the whole computer.
Lance also mentioned that we’ve had a much higher number of tasks than usual for viruses in the last 2+ weeks. I hope that if that trend continues we can find an efficient way to clean the machines that does not require re-imaging them.