Our lab printer in the Residential Computer Lab went KABOOM!!! Well it started having a great deal of streaking and then started to make some noise loading paper. Then it started to fail to feed the paper and was reporting … Continue reading
Printer Issues – HP Office Jet Pro 8000 With two days we had two of these printers stop printing black ink. Replaced ink cartrdges still same issue. After running sever cleaning cycles we were only getting a faint printout, wit … Continue reading
Re-contracting for the res halls is coming up. This year we are going back online. This means major changes to the online application procedure. Changing the layout to the new Portal 2.0 look, adding more details to the room selection … Continue reading
We have ran out of IP’s for our wireless network down here in the resident halls. Students can connect to the SSID but do not receive IP’s. This is generally happening after hours from 9pm to 1am. Paul has requested … Continue reading
We had a guy register using 3 different ssn numbers. Two of them went through banner which caused HMS issues. The student was given two student ID numbers so he was added to HMS as two different students. Eventual we … Continue reading
Ran into a funny issue a few days ago. We had a staff member trying to print a flyer for an on campus event. The file was in Publisher and saved as a PDF document. When you opened the PDF … Continue reading
he ZeroAccess rootkit is a dangerous threat that has been circulating for several years. In the time that ZeroAccess has been in the wild there have been a number of revisions, with modifications to its functionality, infection strategy and its … Continue reading
A common issue on the Xerox ColorQube and Phaser solid ink printers is light stripes or streaks on your prints. This usually occurs due to a blocked jet in the printhead, though it can also be caused by something in … Continue reading
We were running into issues with getting Apple TV to work on our wireless system. We are running a Cisco wireless infrastructure. The Apple TV would work as far as getting internet access and was able to stream video and … Continue reading
Let’s start with the differences between “viruses” and “malware.” Viruses are a specific type of malware (designed to replicate and spread), while malware is a broad term used to describe all sorts of unwanted or malicious code. Malware can include … Continue reading
