Citation: Newman, L., Browne-Yung, K., Raghavendra, P., Wood, D. & Grace, E. (2016). Applying a critical approach to investigate barriers to digital inclusion and online social networking among young people with disabilities. Information Systems Journal. (Note: page numbers given below refer to the PDF, as this article is as unpublished in print form, and lacks official pagination.)
Newman et al. explore digital inclusion through the lens of critical theory—specifically, the critical theory of French sociologist and philosopher Pierre Bourdieu. The authors begin with a brief, intersectional overview of research on Internet usage, calling on studies which show that percentages of Internet use differ along racial, income-based, and educational lines, as well as in individuals with a disability (p. 1). In their own study, the authors focus on Internet use amongst young people with disabilities (‘digital inclusion’), an area in which they note little research has been performed (p. 4).
The authors argue that Bourdieu’s critical theory, which “is concerned with understanding how inequalities in society are created and maintained” (p. 5) by the “Doxa or ‘natural order of things'” (p. 7), serves as a particularly useful tool for examining digital inclusion, as it allows for study of the “economic, social, and cultural capitals” which are distributed unequally on a societal level (p. 6).
Brief definitions of each level are provided, as follows:
- Economic Capital – “wealth and assets”
- Social Capital – “resources generated through group membership”
- Cultural Capital – “the collective value of adaptive knowledge, skills, competencies, and the influence of family background and investment in education that may shape success”
(p. 6)
To study these capitals in the context of digital inclusion, the authors taught 18 young people with cerebral palsy or acquired brain injury basic Internet use in home-based interventions (p. 8), with roughly 11 visits each over a 7-month period, after which each participant in the study was interviewed (p. 9). After the interventions and interviews, the authors analyzed the capitals of each participant.
Economic capital: The authors note that, in addition to devices used to access the Internet, those with disabilities may also require specialised software for reading and writing support as well as often-expensive assistive technology (AT) (p. 12).
Social capital: The authors found that, in general, Internet use reinforced existing social groups (p. 13). One area of social capital more likely to be needed by those with disabilities is someone who is able to give computer help (p. 13), and the authors noted that the participants’ families’ knowledge of resources and the participants’ “limited conversation and communication skills” impacted their ability to access the Internet (p. 14).
Cultural capital: The authors found that a lack of family knowledge/ability when it comes to the Internet and technology can impact those with disabilities more than those without (p. 14). This is primarily due to those without disabilities being able to just get online, whereas those with disabilities require additional resources specific to their group, which parents are unlikely to be aware of (p. 15).
A list of types of capital which affect this group’s Internet access is provided on page 20:
The authors provide several pages’ worth of discussion on these capitals, noting that many of the “digital” capitals required for Internet access (including hardware and software, the ability to actually use the hardware and software, conversational ability, and needing to know people who can provide IT assistance) are increased by those with disabilities, as they must also have access to, operate, and understand how to use AT.
The authors’ use of Bourdieu’s critical theory makes very clear what seems intuitive: Internet access is more difficult for those with disabilities. As well, it usefully pinpoints specific capitals that members of this population require for Internet access.