{"id":4,"date":"2014-06-17T18:36:16","date_gmt":"2014-06-17T18:36:16","guid":{"rendered":"http:\/\/www.wou.edu\/wp\/ucs\/?page_id=4"},"modified":"2025-12-11T12:25:10","modified_gmt":"2025-12-11T20:25:10","slug":"home","status":"publish","type":"page","link":"https:\/\/wou.edu\/ucs\/","title":{"rendered":"University Computing Solutions"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ module_class=”fixed” _builder_version=”4.16″ background_image=”https:\/\/wou.edu\/ucs\/files\/2021\/08\/typing.jpg” width=”100%” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|tablet” custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”0px|0px|0px|0px||” custom_css_main_element=”background-repeat:no-repeat;||background-attachment:fixed;” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ module_class=” et_pb_row_fullwidth” _builder_version=”4.16″ width=”100%” width_tablet=”80%” width_phone=”” width_last_edited=”on|desktop” max_width_tablet=”80%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”65px|0px|65px|0px|false|false” make_fullwidth=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”rgba(255,255,255,0.86)” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_2_font=”Montserrat|800||on|||||” header_2_text_color=”#db0a29″ header_2_font_size=”39px” background_color=”rgba(255,255,255,0.7)” custom_padding=”5%|5%|5%|5%|true|true” global_colors_info=”{}”]

Service Request Desk<\/span><\/h2>\n

503-838-8925 texting now available
ucshelpdesk@wou.edu<\/a>\u00a0| Located in ITC009<\/span><\/p>\n

Hours: 8am-5pm, Monday-Friday.<\/strong><\/p>\n

Our Service Request Representatives will document any issues you are having and direct them to the available tech. Unfortunately, UCS is unable to provide any technical assistance on personal computers.<\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.6″ _module_preset=”default” custom_padding=”25px|5%||5%|false|true” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.16″ _module_preset=”default” width=”95%” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#9f1d24″ divider_weight=”5px” admin_label=”Red Line” module_class=”aks-red-line” _builder_version=”4.16″ width=”6.5vw” height=”5px” custom_margin=”||6%|0px|false|false” custom_margin_tablet=”||5vw||false|false” custom_margin_phone=”||7.5vw||false|false” custom_margin_last_edited=”on|phone” animation_style=”fold” animation_direction=”left” animation_duration=”750ms” animation_intensity_fold=”75%” custom_css_before=”min-width: 80px;” saved_tabs=”all” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Heading” _builder_version=”4.16″ custom_margin=”||55px|||” global_colors_info=”{}”]

Vision<\/h2>\n

To be seen as campus leaders in the adoption, promotion, and use of information technology in support of the teaching and learning mission of Western Oregon University.<\/p>\n[\/et_pb_text][et_pb_divider color=”#9f1d24″ divider_weight=”5px” admin_label=”Red Line” module_class=”aks-red-line” _builder_version=”4.16″ width=”6.5vw” height=”5px” custom_margin=”||6%|0px|false|false” custom_margin_tablet=”||5vw||false|false” custom_margin_phone=”||7.5vw||false|false” custom_margin_last_edited=”on|phone” animation_style=”fold” animation_direction=”left” animation_duration=”750ms” animation_intensity_fold=”75%” custom_css_before=”min-width: 80px;” saved_tabs=”all” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Heading” _builder_version=”4.16″ custom_margin=”||55px|||” global_colors_info=”{}”]

UCS Mission<\/h2>\n

University Computing Services supports the WOU mission through collaborative implementation of technology for students, faculty, staff, and the community. UCS commits to keep campus technology current and accessible.<\/p>\n[\/et_pb_text][et_pb_divider color=”#9f1d24″ divider_weight=”5px” admin_label=”Red Line” module_class=”aks-red-line” _builder_version=”4.16″ width=”6.5vw” height=”5px” custom_margin=”||6%|0px|false|false” custom_margin_tablet=”||5vw||false|false” custom_margin_phone=”||7.5vw||false|false” custom_margin_last_edited=”on|phone” animation_style=”fold” animation_direction=”left” animation_duration=”750ms” animation_intensity_fold=”75%” custom_css_before=”min-width: 80px;” saved_tabs=”all” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Heading” _builder_version=”4.16″ custom_margin=”||55px|||” global_colors_info=”{}”]

Designed to Serve You<\/h2>\n

If you have any comments, questions or suggestions as to how to make this page more useful, please don\u2019t hesitate to e-mail us at webmaster@wou.edu<\/a>.<\/p>\n[\/et_pb_text][et_pb_text admin_label=”Heading” _builder_version=”4.27.2″ custom_margin=”||55px|||” locked=”off” global_colors_info=”{}”]

We Value Your Feedback<\/h2>\n

We would like to improve our computing solutions. By providing us feedback, you will help us improve the processes we provide.<\/p>\n

Click here<\/a> to view some recent survey results.<\/a><\/p>\n[\/et_pb_text][et_pb_button button_url=”https:\/\/wou.edu\/ucs\/request-a-new-project-now\/” button_text=”Request a project” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” background_color=”#e7e7e7″ custom_padding=”3%|3%|3%|3%|true|true” global_colors_info=”{}”][et_pb_image src=”https:\/\/wou.edu\/ucs\/files\/2022\/10\/DocStar.png” alt=”DocStar” title_text=”DocStar” align=”center” _builder_version=”4.17.6″ _module_preset=”default” background_enable_color=”off” custom_margin=”||5px|||” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” header_2_text_align=”center” background_enable_color=”off” custom_margin=”||0px||false|false” global_colors_info=”{}”]

Digitize your papers and your processes<\/h2>\n[\/et_pb_text][et_pb_image src=”https:\/\/wou.edu\/ucs\/files\/2022\/10\/shredder-to-computer-icon.png” alt=”shredder to computer icon” title_text=”shredder-to-computer-icon” align=”center” _builder_version=”4.17.6″ _module_preset=”default” max_width=”150px” custom_margin=”||16px|||” global_colors_info=”{}”][\/et_pb_image][et_pb_button button_url=”https:\/\/wou.edu\/ucs\/document-management\/” button_text=”Get started with Document Management” button_alignment=”center” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][et_pb_divider color=”#000000″ _builder_version=”4.17.6″ _module_preset=”default” custom_margin=”60px||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_image src=”https:\/\/wou.edu\/ucs\/files\/2021\/08\/ZoomPhone.png” alt=”Zoom Phone” title_text=”ZoomPhone” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_video src=”https:\/\/www.youtube.com\/watch?v=39LMp829srY” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_video][et_pb_button button_url=”https:\/\/wou.edu\/ucs\/resources\/faq\/zoom-phone-frequently-asked-questions\/” url_new_window=”on” button_text=”Zoom Phone FAQs” button_alignment=”center” _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”width:80%;” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

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