The University Computing Solutions Service Request Desk (503-838-8925) is available Monday through Friday, <\/strong>8a.m. – 5p.m.<\/strong><\/span>\u00a0to document your IT service needs. Our Service Request Representatives will document any issues you are having and direct them to the available tech. Technicians are available Mon. thru Fri. 8a.m. – 12p.m. and 1p.m. – 5p.m. (closed 12p.m. – 1p.m.).<\/span>\u00a0 Unfortunately, UCS is unable to provide any technical assistance on non-WOU owned equipment.<\/p>\n After hour emergency support (ex: data center systems down, network infrastructure down) the on campus extension 88925 (503-838-8925) Or email ucshelpdesk@wou.edu<\/a><\/p>\n View UCS Service Catalog<\/a><\/p>\n Have a new project that will need UCS\u2019s help? Request a new project<\/a><\/p>\n View<\/a> the UCS Outage\/Upgrade calendar or add it to your calendars<\/a>.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”] Our office is located in ITC009 and is open 8:00 a.m. to 5:00 p.m. Monday through Friday. You may reach us by phone at extension 88925<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":" Service Request Desk The University Computing…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Western Oregon University - Support","_seopress_titles_desc":"Get IT support at Western Oregon University. Submit service requests, view the UCS service catalog, check system status, and request new technical projects.","_seopress_robots_index":"","_lmt_disableupdate":"no","_lmt_disable":"","_et_pb_use_builder":"on","_et_pb_old_content":"
\nPublic safety dispatch 503-838-8481<\/p>\nFor assistance please call:<\/h2>\n
UCS Services<\/span><\/h2>\n
Request a new project<\/span><\/h2>\n
UCS Projects<\/span><\/h2>\n
Computing changes<\/h2>\n
Office<\/h2>\n
Service Request Desk<\/h2>\nThe University Computing Service Desk (503-838-8925) is available Monday through Friday, <\/strong>8a.m. - 5p.m.<\/strong><\/span>\u00a0to document your IT service needs. Our Service Request Representatives will document any issues you are having and direct them to the available tech. Technicians are available Mon. thru Fri. 8a.m. - 12p.m. and 1p.m. - 5p.m. (closed 12p.m. - 1p.m.).<\/span>\u00a0 Unfortunately, UCS is unable to provide any technical assistance on personal computers.\n\nAfter hour emergency support (ex: data center systems down, network infrastructure down)\nPublic safety dispatch 503-838-8481\n
Request a new project<\/span><\/h2>\nHave a new project that will need\u00a0UCS's help. Request a new project now<\/a>.\n
For assistance please call:<\/h2>\nthe on campus extension 88925 (503-838-8925) Or email ucshelpdesk@wou.edu\n
Office<\/h2>\nOur office is located in ITC009 and is open 8:00 a.m. to 5:00 p.m. Monday through Friday. You may reach us by phone at extension 88925\n\nTest\u00a0 mobile video<\/a>","_et_gb_content_width":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wou.edu\/ucs\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wou.edu\/ucs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wou.edu\/ucs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wou.edu\/ucs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wou.edu\/ucs\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":8,"href":"https:\/\/wou.edu\/ucs\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"predecessor-version":[{"id":18827,"href":"https:\/\/wou.edu\/ucs\/wp-json\/wp\/v2\/pages\/20\/revisions\/18827"}],"wp:attachment":[{"href":"https:\/\/wou.edu\/ucs\/wp-json\/wp\/v2\/media?parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}