{"id":17948,"date":"2021-08-16T15:14:45","date_gmt":"2021-08-16T22:14:45","guid":{"rendered":"https:\/\/wou.edu\/ucs\/?page_id=17948"},"modified":"2024-10-29T09:44:30","modified_gmt":"2024-10-29T16:44:30","slug":"university-computing-solutions","status":"publish","type":"page","link":"https:\/\/wou.edu\/ucs\/university-computing-solutions\/","title":{"rendered":"University Computing Solutions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;fixed&#8221; _builder_version=&#8221;4.8.2&#8243; background_image=&#8221;https:\/\/wou.edu\/ucs\/files\/2015\/10\/pic3-e1445381263643.jpg&#8221; width=&#8221;100%&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|tablet&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px|0px|0px|0px||&#8221; custom_css_main_element=&#8221;background-repeat:no-repeat;||background-attachment:fixed;&#8221; locked=&#8221;off&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.4.7&#8243; width=&#8221;100%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width_tablet=&#8221;80%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;65px|0px|65px|0px|false|false&#8221; make_fullwidth=&#8221;on&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; background_color=&#8221;rgba(255,255,255,0.86)&#8221; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text content_tablet=&#8221;&#8221; content_phone=&#8221;&#8221; content_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.8.2&#8243; header_2_font=&#8221;Montserrat|800||on|||||&#8221; header_2_text_color=&#8221;#db0a29&#8243; header_2_font_size=&#8221;39px&#8221; width=&#8221;%22300%22&#8243; height=&#8221;%2245%22&#8243; custom_margin=&#8221;4%|4%|4%|4%|true|true&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;6px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; inline_fonts=&#8221;Montserrat&#8221;]<\/p>\n<p><span style=\"color: #db0a29; font-family: Montserrat, Helvetica, Arial, Lucida, sans-serif; font-size: 40px; font-weight: 800; text-transform: uppercase;\">Service Request Desk<\/span><\/p>\n<p><span style=\"font-size: large;\"><span style=\"font-family: Montserrat;\">503-838-8925 texting now available<br \/> <a href=\"mailto:ucshelpdesk@wou.edu\">ucshelpdesk@wou.edu<\/a> | Located in ITC009<\/span><\/span><\/p>\n<p><strong>Hours: 8am-12pm\/1pm-5pm, (closed 12PM-1PM).<\/strong><\/p>\n<p>Our Service Request Representatives will document any issues you are having and direct them to the available tech. Unfortunately, UCS is unable to provide any technical assistance on personal computers.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;25px|||||&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221;][et_pb_divider color=&#8221;#9f1d24&#8243; divider_weight=&#8221;5px&#8221; admin_label=&#8221;Red Line&#8221; module_class=&#8221;aks-red-line&#8221; _builder_version=&#8221;4.8.2&#8243; width=&#8221;6.5vw&#8221; height=&#8221;5px&#8221; custom_margin=&#8221;||6%|0px|false|false&#8221; custom_margin_tablet=&#8221;||5vw||false|false&#8221; custom_margin_phone=&#8221;||7.5vw||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;left&#8221; animation_duration=&#8221;750ms&#8221; animation_intensity_fold=&#8221;75%&#8221; custom_css_before=&#8221;min-width: 80px;&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;Heading&#8221; _builder_version=&#8221;4.8.2&#8243; custom_margin=&#8221;||55px|||&#8221;]<\/p>\n<h2>Vision<\/h2>\n<p>To be seen as campus leaders in the adoption, promotion, and use of information technology in support of the teaching and learning mission of Western Oregon University.<\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#9f1d24&#8243; divider_weight=&#8221;5px&#8221; admin_label=&#8221;Red Line&#8221; module_class=&#8221;aks-red-line&#8221; _builder_version=&#8221;4.6.5&#8243; width=&#8221;6.5vw&#8221; height=&#8221;5px&#8221; custom_margin=&#8221;||6%|0px|false|false&#8221; custom_margin_tablet=&#8221;||5vw||false|false&#8221; custom_margin_phone=&#8221;||7.5vw||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;left&#8221; animation_duration=&#8221;750ms&#8221; animation_intensity_fold=&#8221;75%&#8221; custom_css_before=&#8221;min-width: 80px;&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;Heading&#8221; _builder_version=&#8221;4.8.2&#8243; custom_margin=&#8221;||55px|||&#8221;]<\/p>\n<h2>UCS Mission<\/h2>\n<p>University Computing Services supports the WOU mission through collaborative implementation of technology for students, faculty, staff, and the community. UCS commits to keep campus technology current and accessible.<\/p>\n<p>Check out <a href=\"https:\/\/wou.edu\/wp\/underthehood\/\">Bill\u2019s blog of current projects and activities<\/a>.<\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#9f1d24&#8243; divider_weight=&#8221;5px&#8221; admin_label=&#8221;Red Line&#8221; module_class=&#8221;aks-red-line&#8221; _builder_version=&#8221;4.8.2&#8243; width=&#8221;6.5vw&#8221; height=&#8221;5px&#8221; custom_margin=&#8221;||6%|0px|false|false&#8221; custom_margin_tablet=&#8221;||5vw||false|false&#8221; custom_margin_phone=&#8221;||7.5vw||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;left&#8221; animation_duration=&#8221;750ms&#8221; animation_intensity_fold=&#8221;75%&#8221; custom_css_before=&#8221;min-width: 80px;&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;Heading&#8221; _builder_version=&#8221;4.8.2&#8243; custom_margin=&#8221;||55px|||&#8221;]<\/p>\n<h2>Designed to Serve You<\/h2>\n<p>If you have any comments, questions or suggestions as to how to make this page more useful, please don\u2019t hesitate to e-mail us at <a href=\"mailto:webmaster@wou.edu\">webmaster@wou.edu<\/a>.<\/p>\n<p><a href=\"https:\/\/wou.edu\/ucs\/netapp\/\">Western Oregon University: A Leap Forward in Digital Education<\/a><\/p>\n<p><a href=\"https:\/\/wou.edu\/ucs\/2015-ranger-adventures\/\">Ranger Adventure<\/a> \u2013 Watch this video on how UCS creatively dialogs with industry experts.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;mailto:ucsprojects@wou.edu&#8221; button_text=&#8221;Request a project&#8221; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.8.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#e7e7e7&#8243; custom_padding=&#8221;3%|3%|3%|3%|true|true&#8221;][et_pb_image src=&#8221;https:\/\/wou.edu\/ucs\/files\/2021\/08\/ZoomPhone.png&#8221; 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