{"id":22834,"date":"2021-07-20T19:22:42","date_gmt":"2021-07-21T02:22:42","guid":{"rendered":"https:\/\/wou.edu\/registrar\/?page_id=22834"},"modified":"2026-02-02T12:57:22","modified_gmt":"2026-02-02T20:57:22","slug":"student-records-policy","status":"publish","type":"page","link":"https:\/\/wou.edu\/registrar\/student-records-policy\/","title":{"rendered":"Student Records Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/cdn.wou.edu\/registrar\/files\/2019\/03\/redBG.gif&#8221; parallax=&#8221;on&#8221; parallax_method=&#8221;off&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;60px||43px|||&#8221; custom_padding_tablet=&#8221;30px||25px||false|false&#8221; custom_padding_phone=&#8221;20px||15px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Montserrat||||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;46px&#8221; header_font_size_tablet=&#8221;30px&#8221; header_font_size_phone=&#8221;26px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Student Records Policy<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;What is FERPA?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>FERPA is the Federal Educational Rights and Privacy Act. It was signed into law in 1974. It is a federal law that governs the privacy, release, and appropriate use of student educational records by WOU, staff, faculty, and third-party service providers engaged by the university.<\/p>\n<p>Responsibility for oversight of\u00a0FERPA\u00a0compliance rests with the <span style=\"color: #db0a29\"><a href=\"https:\/\/studentprivacy.ed.gov\/\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: #db0a29\">Student Privacy Policy Office<\/a><\/span>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Directory Information&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h4><strong>Directory Information:<\/strong><\/h4>\n<p><span>FERPA authorizes the University to make public disclosure at its discretion, upon request, of directory information.<\/span><\/p>\n<p><span>The following is <strong>directory information<\/strong> at WOU:<\/span><\/p>\n<ul>\n<li><span>Student\u2019s full name<\/span><\/li>\n<li><span>Student\u2019s photograph<\/span><\/li>\n<li><span>Place of birth<\/span><\/li>\n<li><span>Local address and telephone number<\/span><\/li>\n<li><span>Permanent address and telephone number<\/span><\/li>\n<li><span>Billing address<\/span><\/li>\n<li><span>Class level (freshman, sophomore, junior, senior, graduate student)<\/span><\/li>\n<li><span>Degree, major, minor, concentration, or certificate being pursued<\/span><\/li>\n<li><span>Dates of enrollment<\/span><\/li>\n<li><span>Degrees, honors, &amp; certificates applied for or awarded (&amp; award date)<\/span><\/li>\n<li><span>Earned credit hours<\/span><\/li>\n<li><span>WOU Email Address (subject to restrictions under state law)<\/span><\/li>\n<li><span>Enrollment status (full-time, half-time, less than half-time)<\/span><\/li>\n<li><span>Whether a student has applied for graduation<\/span><\/li>\n<li><span>Participation in official recognized activities and sports<\/span><\/li>\n<li><span>Height &amp; weight of athletic team members<\/span><\/li>\n<li><span>Job title and dates of WOU student employment<\/span><\/li>\n<li><span>Most recent educational institution attended<\/span><span><\/span><\/li>\n<\/ul>\n<h4><strong>Non-Directory Information<\/strong><\/h4>\n<p><span>Non-directory information may not be disclosed without the express detailed\u00a0<strong>written consent<\/strong> of the student.\u00a0Non-directory information is any part of students&#8217; education records not designated as &#8220;directory information&#8221;.<\/span><\/p>\n<p><span>Examples of <strong>non-directory information<\/strong> are:<\/span><\/p>\n<ul>\n<li>Class schedule (course reference numbers, meeting times, locations)<span><\/span><\/li>\n<li>Classes enrolled in<\/li>\n<li><span>WOU student ID number (V#)<\/span><\/li>\n<li><span>Social Security number<\/span><\/li>\n<li><span>Date of birth<\/span><\/li>\n<li><span>GPA or Grades<\/span><\/li>\n<li>Transcripts (official or unofficial)<\/li>\n<li>Academic standing or eligibility to return to school<span><\/span><\/li>\n<li><span>Gender<\/span><\/li>\n<li><span>Parent names or parent addresses<\/span><\/li>\n<li>Class rank<\/li>\n<li>Unmet degree requirements for graduation<\/li>\n<li>Accounts receivable balance<\/li>\n<li>Financial records of parents<\/li>\n<li>Copies of transcripts from other schools<\/li>\n<li>Copies of test scores (CLEP, TOEFL, AP, IB)<\/li>\n<li>Residency status<\/li>\n<li>VA or Social Security status<\/li>\n<li>Counseling or medical records<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Restricting the Release of Your Information&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>FERPA affords students the right to opt-out of the disclosure of directory information. Institutional authority to release student directory information without consent is <strong>nullified<\/strong> when a student opts-out of disclosure of their directory information.\u00a0Students that opt-out are identifiable in university systems by the designator <strong>&#8220;confidential&#8221;.<\/strong><\/p>\n<p><span><strong>Absolutely no information<\/strong> may be provided to anyone \u2013 parents, relatives, friends, other students, or prospective employers \u2013 about a student that has elected confidentiality for their records. This includes if the individual is or was a student, has ever enrolled in classes, or has earned a degree at Western Oregon University.<\/span><\/p>\n<p><span>Once a student restricts the release of directory information, in order to conduct any business with the university, the student must be logged in to a secure university system (WOU email is consider one such system), appear in person\u00a0<\/span><strong>with photo ID<\/strong><span>, or, via mail or fax, provide a\u00a0<\/span><strong>notarized<\/strong><span>\u00a0written request for release containing the following<\/span>:<\/p>\n<ul>\n<li>What information is to be released\u00a0(be as specific as possible)<\/li>\n<li>To whom the information is to be released\u00a0(name, address)<\/li>\n<li>The purpose for which it is to be released\u00a0(application for a specific job or admission to a graduate program, for example)<\/li>\n<li>Student signature and date signed<\/li>\n<\/ul>\n<p>Restricted Directory Information is made available only where an emergency is involved, at the direction of a court order, or to Western Oregon University staff and faculty with a legitimate educational need to know.<\/p>\n<p>To prevent the disclosure of your directory information.<\/p>\n<ol>\n<li>Complete a\u00a0<span style=\"color: #db0a29\"><a href=\"https:\/\/cdn.wou.edu\/registrar\/files\/2021\/07\/Prevent-Disclosure-of-Directory-Information-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: #db0a29\">Prevent Disclosure of Directory Information<\/a><\/span> form<\/li>\n<li>Submit the form in-person with picture identification <strong>or<\/strong> have the form notarized.<\/li>\n<li>The form is submitted to the Office of the Registrar, Welcome Center, Room 145, 345 North Monmouth Ave, Monmouth, OR 97361<\/li>\n<li>Photo identification or a notarized written request is required (and will be required for all future information requests).<\/li>\n<\/ol>\n<p>A request to place or remove the restriction is effective no later than two working days after it is received in the Office of the Registrar. Submission of a Records Confidentiality Request form does not affect directory information already published or released.<\/p>\n<p>The restriction of information is <span><strong>permanent<\/strong><\/span> until the student requests, in writing, that it be removed. The restriction will remain in place even after the student has stopped attending or has graduated from the university.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Definitions&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5><strong>Functional definitions of the most commonly used terms used in administering FERPA at the university.<\/strong><\/h5>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #db0a29\">Confidentiality or Opt-Out:<\/span> The student has the right to opt-out of allowing the institution to disclose directory information. In university systems these students are designated as &#8220;confidential&#8221;. <strong>Absolutely no information can be shared about students that opt-out.<\/strong><\/p>\n<p><span style=\"color: #db0a29\">Directory Information:<\/span> Student information designated by WOU to not be &#8220;<span>considered harmful or an invasion of privacy if disclosed&#8221;. The institution is <strong>not obligated<\/strong> to disclose directory information.<\/span><\/p>\n<p><span style=\"color: #db0a29\">Disclosure:<\/span> &#8220;M<span>eans to permit access to or the release, transfer, or other communication of personally identifiable information contained in education records by any means, including oral, written, or electronic means&#8230;&#8221;.<a href=\"https:\/\/studentprivacy.ed.gov\/ferpa#0.1_se34.1.99_13\" target=\"_blank\" rel=\"noopener noreferrer\"><\/a><\/span><\/p>\n<p><span style=\"color: #db0a29\">DOE:<\/span> U.S. Department of Education<\/p>\n<p><span style=\"color: #db0a29\">Education Records:<\/span> Records that are &#8220;d<span>irectly related to a student; and maintained by an educational agency or institution or by a party acting for the agency or institution.&#8221;<\/span><\/p>\n<p><span style=\"color: #db0a29\">FPCO:<\/span> Family Policy Compliance Office of the U.S. Department of Education. The FPCO is empowered to &#8220;<span>Investigate, process, and review complaints and violations&#8221;.\u00a0<\/span><\/p>\n<p><span style=\"color: #db0a29\">Legitimate Educational Interests:<\/span> Otherwise referred to as &#8216;educational need to know&#8221; exists when a designated school official requires access to particular educational records for the purpose of completing their function or service for the institution.<\/p>\n<p><span style=\"color: #db0a29\">Non-Directory Information:<\/span> Any part of students&#8217; education records not designated as &#8220;directory information&#8221;.<\/p>\n<p><span style=\"color: #db0a29\">PII:<\/span> Personally Identifiable Information is &#8220;information that, alone or in combination, is linked or linkable to a specific student&#8221; including &#8220;information requested by a person&#8221; that the institution &#8220;believes knows the identity of the student to whom the education record relates&#8221;.<\/p>\n<p><span style=\"color: #db0a29\">School Official:<\/span> An individual or contractor providing a function or service to the university. School Officials only have &#8220;<span>legitimate educational interests<\/span>&#8221; in records required to perform their designated function\/service.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#1e1e1e&#8221; background_enable_image=&#8221;off&#8221; custom_padding=&#8221;15px||0px|||&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_margin=&#8221;35px|auto||auto||&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;18px&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#db0a29&#8243; header_3_line_height=&#8221;1.1em&#8221; background_color=&#8221;#FFFFFF&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;|10%|25px|10%|false|false&#8221; custom_padding=&#8221;10%|5%|10%|5%|true|true&#8221; border_width_top=&#8221;6px&#8221; border_color_top=&#8221;#db0a29&#8243; border_width_bottom=&#8221;7px&#8221; border_color_bottom=&#8221;#db0a29&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>University Registrar<\/strong><\/h3>\n<p><strong><\/strong><\/p>\n<p><span style=\"color: #ffffff\"><a href=\"https:\/\/cdn.wou.edu\/registrar\/files\/2019\/03\/icon-email.png\"><img decoding=\"async\" style=\"margin: -20px 0;width: 50px\" src=\"https:\/\/cdn.wou.edu\/registrar\/files\/2019\/03\/icon-email.png\" width=\"50\" alt=\"email icon\" class=\"wp-image-19941 alignnone size-full\" \/><\/a><\/span><span style=\"font-size: large\"><a href=\"mailto:clarkaj@wou.edu\">\u00a0 clarkaj@wou.edu<\/a><\/span><a href=\"mailto:clarkaj@wou.edu\"><\/a><\/p>\n<p><span style=\"font-size: large\"><\/span><\/p>\n<p><span style=\"font-size: large\"><\/span><\/p>\n<p><span style=\"font-size: large\"><img loading=\"lazy\" decoding=\"async\" style=\"margin: -20px 0;width: 50px\" src=\"https:\/\/cdn.wou.edu\/registrar\/files\/2020\/11\/icon-phone.png\" width=\"50\" height=\"100\" alt=\"phone icon\" class=\"wp-image-19953 alignnone size-full\" \/>\u00a0\u00a0<a href=\"https:\/\/cdn.wou.edu\/registrar\/files\/2020\/11\/icon-phone.png\"><\/a>503-838-8187<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;|10%||10%|true|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: left\"><strong>Resources<\/strong><\/h3>\n<ul>\n<li><span style=\"text-decoration: underline\"><span style=\"color: #ffffff;text-decoration: underline\"><a href=\"https:\/\/wou.edu\/registrar\/calendars\/academic-calendar\/\" style=\"color: #ffffff;text-decoration: underline\" target=\"_blank\" rel=\"noopener noreferrer\">Academic Calendar<\/a><\/span><\/span><\/li>\n<li><span style=\"text-decoration: underline\"><span style=\"color: #ffffff;text-decoration: underline\"><a href=\"https:\/\/catalog.wou.edu\/\" style=\"color: #ffffff;text-decoration: underline\" target=\"_blank\" rel=\"noopener noreferrer\">Catalog<\/a><\/span><\/span><\/li>\n<li><a href=\"https:\/\/wou.edu\/registrar\/forms\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline\"><span style=\"color: #ffffff;text-decoration: underline\">Forms<\/span><\/span><\/a><\/li>\n<li><span style=\"text-decoration: underline\"><span style=\"color: #ffffff\"><a href=\"https:\/\/wou.edu\/registrar\/paperless-registration-students\/\" style=\"color: #ffffff\" target=\"_blank\" rel=\"noopener noreferrer\">Registration<\/a><\/span><\/span><\/li>\n<li><span style=\"text-decoration: underline\"><span style=\"color: #ffffff;text-decoration: underline\"><a href=\"https:\/\/ssb-prod.ec.wou.edu\/PROD\/bwckschd.p_disp_dyn_sched\" style=\"color: #ffffff;text-decoration: underline\" target=\"_blank\" rel=\"noopener noreferrer\">Schedule of Classes<\/a><\/span><\/span><\/li>\n<li><span style=\"text-decoration: underline\"><span style=\"color: #ffffff;text-decoration: underline\"><a href=\"https:\/\/wou.edu\/registrar\/transcripts\/\" style=\"color: #ffffff;text-decoration: underline\" target=\"_blank\" rel=\"noopener noreferrer\">Transcripts<\/a><\/span><\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;|10%||10%|true|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: left\"><strong>Email<\/strong><\/h3>\n<ul>\n<li><span style=\"color: #ffffff;text-decoration: underline\"><a href=\"mailto:registrar@wou.edu\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #ffffff;text-decoration: underline\">General Inquiries<\/span><\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline\"><span style=\"color: #ffffff;text-decoration: underline\"><a href=\"mailto:catalogandscheduling@wou.edu\" style=\"color: #ffffff;text-decoration: underline\" target=\"_blank\" rel=\"noopener noreferrer\">Catalog &amp; Scheduling<\/a><\/span><\/span><\/li>\n<li><a href=\"mailto:clarkaj@wou.edu\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline\"><span style=\"color: #ffffff;text-decoration: underline\">Grading<\/span><\/span><\/a><\/li>\n<li><span style=\"text-decoration: underline\"><span style=\"color: #ffffff;text-decoration: underline\"><a href=\"mailto:graduation@wou.edu\" style=\"color: #ffffff;text-decoration: underline\" target=\"_blank\" rel=\"noopener noreferrer\">Graduation<\/a><\/span><\/span><\/li>\n<li><span style=\"text-decoration: underline\"><span style=\"color: #ffffff;text-decoration: underline\"><a href=\"mailto:andersona@wou.edu\" style=\"color: #ffffff;text-decoration: underline\" target=\"_blank\" rel=\"noopener noreferrer\">Transfer Articulation<\/a><\/span><\/span><\/li>\n<li><span style=\"text-decoration: underline\"><span style=\"color: #ffffff;text-decoration: underline\"><a href=\"mailto:veterans@wou.edu\" style=\"color: #ffffff;text-decoration: underline\" target=\"_blank\" rel=\"noopener noreferrer\">Veterans&#8217; Benefits<\/a><\/span><\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Student Records Policy What is FERPA? 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