[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_image=”https:\/\/cdn.wou.edu\/registrar\/files\/2019\/03\/redBG.gif” parallax=”on” parallax_method=”off” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” custom_padding=”60px||43px|||” custom_padding_tablet=”30px||25px||false|false” custom_padding_phone=”20px||15px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” header_font=”Montserrat||||||||” header_text_color=”#FFFFFF” header_font_size=”46px” header_font_size_tablet=”30px” header_font_size_phone=”26px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_margin=”-67px|auto||auto||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Listed below are typical questions for verification-related inquiries. If you do not see your question listed below, contact our office at 503-838-8327 or registrar@wou.edu<\/a><\/span>.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_margin=”-43px|auto||auto||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”Helpful Links” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Student Records Policy<\/a><\/span><\/span><\/p>\n Student Records Policy FAQ<\/a><\/span><\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How to Obtain Enrollment or Full-Time Status Verification (for non-loan deferment related purposes)” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n If you need official documentation of your enrollment status, you can generate a <\/span>WOU-endorsed certificate<\/span> through the National Student Clearinghouse.<\/sup><\/span><\/span><\/p>\n If the certificate does not load correctly or you have specific questions about your status, contact the <\/span>Office of the Registrar<\/span><\/b> at 503-838-8327 or<\/span> registrar@wou.edu<\/a><\/span>.<\/span><\/p>\n If you have trouble logging into your account, contact <\/span>University Computing Services<\/span><\/b> at 503-838-8925 or<\/span> ucshelpdesk@wou.edu<\/a><\/span>.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Scholarship Verification: Proof of Registration & Enrollment” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n If you have been awarded a scholarship that requires proof of enrollment, most organizations will accept a copy of your WOU Acceptance Letter and a copy of your Class Schedule as proof of registration\/enrollment. <\/span><\/p>\n How to Access and Print Your Class Schedule<\/span><\/p>\n If you have trouble logging into your account, contact <\/span>University Computing Services<\/span><\/b> at 503-838-8925 or<\/span> <\/span>ucshelpdesk@wou.edu<\/a><\/span>.<\/span><\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Third-Party Degree & Enrollment Verification” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Western Oregon University has authorized the <\/span>National Student Clearinghouse<\/span> to provide all degree and enrollment verifications for third-party representatives.<\/sup><\/span><\/span><\/p>\n How to Request Verification<\/span><\/span><\/strong><\/p>\n Third-party requesters (such as employers, background screening firms, or lending institutions) should visit the National Student Clearinghouse website for immediate verification:<\/span><\/span><\/p>\n Important Privacy Information (FERPA)<\/span><\/strong><\/p>\n Note regarding Confidential Records<\/strong>: If a student has requested a formal privacy hold on their records (“Confidential” status), WOU is prohibited by federal law from releasing or acknowledging any information, including directory information, without a specific FERPA-compliant release from the student. Click here<\/a><\/span> for information about directory\/non-directory information and what is required to release information.<\/span><\/span><\/p>\n If you encounter errors or have specific questions regarding a verification request, please contact the Office of the Registrar at 503-838-8327 or registrar@wou.edu<\/a><\/span>.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”SACM Enrollment & Degree Verification” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n If you are a SACM student requiring official documentation, our office provides specialized verification letter to meet your requirements.\u00a0\u00a0<\/span><\/p>\n How To Reqeust\u00a0<\/span><\/strong><\/p>\n Please allow 5 business days<\/b> for our office to process your request.\u00a0<\/span>To ensure your documentation is processed on time, please submit your request at least one week before your deadline.\u00a0\u00a0<\/span><\/p>\n If you have extenuating circumstances, please contact the Office of the Registrar at 503-838-8327 or registrar@wou.edu<\/a><\/span>.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Grades, GPA, and Academic Standing” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n You can find your grades, current major, GPA, and academic standing for both current and past terms through your <\/span>Student Profile<\/span><\/b>.<\/sup><\/span> <\/span><\/p>\n If you cannot see your grades or transcripts, due to a “Hold” on your account. Click the <\/span>Holds<\/strong> link in the top-right corner of your <\/span>Student Profile<\/strong> to see which department you need to contact. <\/span>Once the hold(s) is removed, you should be able to access your unofficial transcripts. For more details on Registration Holds<\/strong>, refer to the\u00a0<\/span>Registration Holds<\/strong>\u00a0section on this page<\/a><\/span><\/span><\/span><\/p>\n If you require an official document of your academic record, you can order an official transcript. To start your order, please visit our Transcript website<\/a><\/span>.\u00a0<\/span><\/p>\n A GPA Calculator<\/a>\u00a0<\/span>is available for your convenience. This tool allows you to input “what-if” grades for your current or futures courses to see how they will impact your GPA. Please note that this tool provides unofficial estimates for planning purposes only; official GPAs are calculated and finalized at the end of each term once all grades are processed.\u00a0\u00a0<\/span><\/p>\n If you run into any transcript-related errors, or you need additional assistance beyond those listed above, feel free to contact the Office of the Registrar at 503-838-8327 or registrar@wou.edu<\/a><\/span>.<\/span><\/p>\n If you have trouble logging into your account, contact <\/span>University Computing Services<\/span><\/b> at 503-838-8925 or<\/span> <\/span>ucshelpdesk@wou.edu<\/a><\/span>.<\/span> ucshelpdesk@wou.edu<\/a><\/span>.\u00a0<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Where can I find course descriptions?” _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Courses from Fall 2003 \u2013 Present<\/b> Detailed descriptions for courses taken from Fall 2003 through the current term are available in our Online Catalogs<\/a><\/span>.<\/span><\/p>\n Courses Prior to Fall 2003<\/b> For course descriptions dating before Fall 2003, please submit a formal request to the Office of the Registrar. Your request must include a list of the specific courses and the terms in which they were taken (e.g., Fall 1989: BI 101, FR 202). <\/span>Email <\/span>registrar@wou.edu<\/a><\/span> with your list of courses, the terms they were completed, and your preferred return method (email, fax, or mail). You may also submit requests via fax at 503-838-9696 or by mail to the Office of the Registrar.\u00a0<\/span><\/p>\n Mail to<\/strong>: Western Oregon University, Office of the Registrar, 345 N. Monmouth Ave, Monmouth, OR 97361<\/span><\/span><\/p>\n <\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Need a Verification Letter or a Form filled out?” _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n If you require a verification letter<\/strong>, send an email from your WOU email account to registrar@wou.edu<\/a><\/span>. Please clearly state the specific information you need verified (e.g., enrollment dates, GPA, or anticipated graduation date). If you no longer have access to our WOU email account, please complete our Verification Letter Request<\/a><\/span> form. This forms provides the necessary identifying verification and authorization to release your records.\u00a0<\/span><\/p>\n If you require a specific form<\/strong> that needs to be completed, be aware of what you are authorizing our office to verify and ensure all personal information sections are completed. If there form does not include a signature line, you must include a brief, hand-signed statement<\/strong> authorizing the Office of the Registrar to complete the form.\u00a0\u00a0<\/span><\/p>\n\n
\n
\n
\n
\n
\n
\n
\n
\n