{"id":2224,"date":"2015-07-30T08:01:13","date_gmt":"2015-07-30T15:01:13","guid":{"rendered":"http:\/\/www.wou.edu\/residences\/?page_id=2224"},"modified":"2024-09-04T08:39:42","modified_gmt":"2024-09-04T15:39:42","slug":"common-questions","status":"publish","type":"page","link":"https:\/\/wou.edu\/housing\/common-questions\/","title":{"rendered":"Common Questions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2><strong><span class=\"sub_head_1\">Common Questions\u00a0<\/span><\/strong><\/h2>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li class=\"arrow_list\"><strong>What&#8217;s my address?<br \/><\/strong>Your RSC (Residential Service Center) Box # will be on your Housing Overview Page early September.\u00a0 Sign into the WOU Portal, look for WOU University Housing to access your Housing Overview and see your RSC Box #.<br \/>\n<h4><span><strong> NOTE: PLEASE DO NOT SHIP PACKAGES TO ARRIVE ON CAMPUS PRIOR TO YOUR ARRIVAL. <\/strong><\/span>We do not have space to store mail prior to your arrival on campus.<\/h4>\n<h5>Listed below is the format that mail delivered to you in the Residence Halls should be addressed in.<\/h5>\n<p><strong>Your Name<br \/><\/strong><strong> 347 N. Monmouth Ave., RSC Box #<br \/><\/strong><strong>Monmouth, OR 97361<\/strong><\/p>\n<\/li>\n<li class=\"arrow_list\"><strong>Where and how will I get my mail?<\/strong><br \/>All student mail will be delivered to the Unviersity Mail Services and then will be delievered to the Residential Service Center.\u00a0 Residents can check their mailbox for all letter mail and will receive and email with information about pick up.\u00a0 Photo ID is required to pick up a package.<\/li>\n<li class=\"arrow_list\"><strong><\/strong><strong><strong>Who is my roommate?<\/strong><\/strong><br \/>Students arriving for Fall Term will be searching and confirming their roommate in June through their Housing Overview. Students will receive an email once Roommate Matching is available.<\/li>\n<li class=\"arrow_list\"><strong><strong>What if we don&#8217;t get along?<\/strong><\/strong><br \/>We encourage you to be direct and honest with your roommate about the issue(s) you are having, and you find that you simply can not get along, your next step is to talk to your Resident Assistant. The RA will take you and your roommate through a mediation process and if warranted, help to facilitate a room change.<\/li>\n<li class=\"arrow_list\"><strong><strong><strong>What happens if my roommate moves out?<br \/><\/strong><\/strong><\/strong>If you are paying for a double and your roommate moves out, you are responsible for keeping your room roommate ready and accepting a new roommate.\u00a0 You may also reach out to Unviersity Housing about changing your room to a super single room (additional charges apply).<\/li>\n<li class=\"arrow_list\"><strong><strong>What size sheets and linens do I need to bring?<br \/><\/strong><\/strong>Beds are Twin Extra Long.\u00a0 \u00a0They are 7&#8242; 1&#8243; in length by 3&#8242; 2&#8243; wide and all mattresses are 79&#8243; long.<\/li>\n<li class=\"arrow_list\"><strong><strong>Can we have a microwave?<br \/><\/strong><\/strong>Each of the Residence Halls (with the exception of Arbor Park) &#8211; will have a Microwave-Refrigerator combo provided for you in the room. Please do not bring your own.<br \/>Arbor Park residents can bring a microwave with a 900 watt limit or less.\u00a0 We encourage you to chat with your roommate(s) and discuss who will bring what.<\/li>\n<li class=\"arrow_list\"><strong><strong>What about small appliances like coffee pots and rice cookers?<br \/><\/strong><\/strong>Small coffee makers, <strong>with auto shutoffs<\/strong>\u00a0&#8211; <strong><em>and without exposed elements<\/em><\/strong> &#8211; are allowed. Rice Cookers &amp; Crock pots are not allowed to be used in your room, can only be used in the Community Kitchen. A small blender that is single serving such as a Magic Bullet can be used in your room.<\/li>\n<li class=\"arrow_list\"><strong><strong>Where do I get my meal card?<br \/><\/strong><\/strong>Your meal card is actually your student ID card!<\/li>\n<li><strong><strong>Where do I get my parking permit?<br \/><\/strong><\/strong>Parking permits are expected to go on sale in early September and are purchased through the WOU Portal. Residence Hall students will purchase a Zone 3 permit.<\/li>\n<li class=\"arrow_list\"><strong><strong>CAN WE HAVE PETS?<br \/><\/strong><\/strong>Aquarium Fish with gills and scales are the only pets allowed in the residence halls. Please note that aquarium size is limited to 10 gallons, and there is a limit of one aquarium per resident.<\/li>\n<li class=\"arrow_list\"><strong><strong>Do I have to move my belongings out during winter and spring break?<br \/><\/strong><\/strong>The residence halls DO close during winter and spring break when there are no classes on campus, but you do not need to move your items out.<br \/>Students can sign up to stay on campus during these breaks as well. With the exception of Arbor Park residents (break fees are built into their apartment rates), a separate fee for each break is assessed for residents who sign up to stay in the halls for all or any part of winter or spring break.<\/li>\n<li class=\"arrow_list\"><strong>How do I get maintenance or facility issues fixed?<\/strong><br \/>Please place a work order for each issue or concern.\u00a0 To access the work order system, you will go to your University Housing Overiview page, available on the WOU Portal.\u00a0 Please put in 1 work order per issue and please be as detailed with the location and issue as possible.<\/li>\n<li class=\"arrow_list\"><strong>What do I do if I lost or misplaced my key?<\/strong><br \/>The Residential Service Center will help you replace your lost key or fob.\u00a0 There may be a charge for lost or stolen keys\/fobs.<\/li>\n<li><strong>Can I live on campus if I take less than 8 credits?<\/strong><br \/>You must be taking 8 undergraduate credits, or 6 graduate credits to live on campus.\u00a0 If you need to take less than the credit requirement, you will need to submit a petition.\u00a0 Exemptions are made on a case by case basis.\u00a0 Petitions must be submitted to the University Housing office.<\/li>\n<li><strong>How do I pay for housing?<br \/><\/strong>Room and board fees are placed on to your Student Account prior to the start of each term. All payments can be made online or at the Cashier\u2019s Window of the Business Office in the Administration Building.\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Any amount left on an account will become part of the revolving charge plan. Subsequent payments are due on the first of each month if the revolving charge plan is used. A revolving charge statement of policy is available from the Business Office.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">All room and board fees must be paid in full by the end of each term to be eligible for housing the following term or year.<\/span><\/li>\n<\/ul>\n<\/li>\n<li><strong>What if I need to break my contract?<br \/><\/strong><span style=\"font-weight: 400\">First-year students are required to live on campus their entire first year. Dropping below 8 credits will not automatically exempt you from living on campus.\u00a0\n<p><\/span>Please keep in mind that your Housing Contract is a legal document, and by signing the contract, you have agreed to all of the terms and conditions stated within, not just those that seem agreeable at the time. University Housing urges you to read the contract carefully. You will find information that you will be responsible for regarding rules and regulations, and what to do if you have to break the contract.<\/p>\n<p>Students choosing to break their Residential Contract who will continue to attend WOU will be assessed a <span>$10.00 per day charge for every day of service remaining in the contract.<\/p>\n<p>NOTE: All students must start with a petition when requesting to break their Residential Contract.<br \/><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Common Questions\u00a0 What&#8217;s my address?Your RSC&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_lmt_disableupdate":"","_lmt_disable":"","_et_pb_use_builder":"on","_et_pb_old_content":"<h2><strong><span class=\"sub_head_1\">Common Questions (and Answers) <\/span><\/strong><\/h2>\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li class=\"arrow_list\"><strong>WHAT IS MY ADDRESS???\u00a0 I<\/strong>nformation about your specific RSC (Residential Service Center) Box # and combination to access your mailbox to pick up your mail is located on your Portal. Sign into the WOU Portal, look for WOU University Housing to access your Housing Overview and see your RSC Box #. (Your RSC Box # is listed right next to your picture\/Name as well as the combination to get into your box to get your mail).\n<h4><span><strong> NOTE: PLEASE DO NOT SHIP PACKAGES TO ARRIVE ON CAMPUS PRIOR TO YOUR ARRIVAL.<\/strong><\/span>\nWe do not have space to store mail prior to your arrival on campus. Thank you for your consideration regarding this.<\/h4>\n<h5>Listed below is the format that mail delivered to you in the Residence Halls should be addressed in.<\/h5>\n<strong>Your Name<\/strong>\n\n<strong> 347 N. Monmouth Ave., RSC Box #<\/strong>\n\n<strong>Monmouth, OR 97361 <\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li class=\"arrow_list\"><strong><strong>WHO IS MY ROOMMATE?<\/strong><\/strong> Students arriving for Fall Term have access to our Roommate Search software,<a href=\"https:\/\/wou.mycollegeroomie.com\/\"> My College Roomie<\/a> to search for, find and match with their perfect roommate. Roommates must confirm \/ match on MCR to be eligible to select a double space to live in. <span>Due to COVID-19, we are anticipating that there will be limited spaces available for double accommodations for this year.<\/span> For subsequent terms, room numbers and roommate information will not be released until you arrive to check in.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li class=\"arrow_list\"><strong><strong>WHAT IF WE DON'T GET ALONG?\u00a0<\/strong><\/strong>Living with a roommate is most likely a brand new experience for you, but there is no need to be nervous or scared about it. This is an opportunity to embrace with an open mind the people who look differently than you do, who speak differently and who may have been raised differently. Having said all THAT, living with a roommate can be challenging. IF YOU HAVE TRIED - if you have been direct and honest with your roommate about the issue(s) you are having, and you find that you simply can NOT get along, your next step is to talk to your Resident Assistant. The RA will take you and your roommate through a mediation process and if warranted, help to facilitate a room change.<\/li>\n \t<li class=\"arrow_list\"><strong><strong>WHAT SIZE SHEETS &amp; LINENS DO I NEED TO BRING?\u00a0<\/strong><\/strong>Beds in the halls are 7' 1\" in length by 3' 2\" wide and all mattresses are 79\" long. If you are purchasing linens, you should purchase extra long twins. Many retailers carry extra long sheets. The WOU Residence Hall Association also sponsors the Residence Hall Linens program, where you can purchase extra long sheets, mattress pads and comforters (usually with free shipping, too). Proceeds from this program go back to the RHA and are used for programming and leadership opportunities on campus. Please visit <a href=\"https:\/\/wou.edu\/rha\/linen-program\/\">RHA's Residence Hall Linen Program<\/a> to order. <span><span><strong> PLEASE NOTE:<\/strong><\/span><\/span>DO NOT <span><strong><\/strong>ship linen packages to arrive early at Western Oregon University.<\/span> We do not have space to store these large parcels prior to your arrival on campus. Thank you for your consideration regarding this.<\/li>\n \t<li class=\"arrow_list\"><strong><strong>CAN WE HAVE A MICROWAVE? <\/strong><\/strong>Yes. But REMEMBER: Each of the Residence Halls (with the exception of Arbor Park - will have a Micro-Fridge (Microwave-Refrigerator combo) provided for you in the room. <span style=\"color: #e31837;\"><em><strong>Because space IS limited, and we have provided a micro-fridge for your use, please do not bring an extra microwave. The exception to this would be Arbor Park residents because you have a full kitchen, we have not provided Micro-Fridges for this facility. You can have a microwave with a 900 watt limit or less. We encourage you to call your roommate(s) and discuss who will bring what so that large items are not duplicated. <\/strong>\u00a0<\/em><\/span>Use these links to see specs for the model in your hall:\u00a0<a href=\"https:\/\/wou.edu\/housing\/files\/2018\/08\/micro_fridge_barnum_web.pdf\"><strong> Barnum Micro-Fridge,\u00a0<\/strong><\/a><a href=\"https:\/\/wou.edu\/housing\/files\/2018\/08\/microfridge_single_double_rooms_web.pdf\"><strong>Heritage-Landers-Ackerman Micro-Fridge.<\/strong><\/a> Microwaves must be plugged directly into the wall. (No extension cords.)<\/li>\n \t<li class=\"arrow_list\"><strong><strong>WHAT ABOUT SMALL APPLIANCES LIKE COFFEE POTS AND RICE COOKERS?\u00a0<\/strong><\/strong>Small coffee makers or hot-pots, <strong>WITH AUTO SHUT-OFF'S <\/strong> - <span><strong><em>and without exposed elements<\/em><\/strong><\/span> - are allowed.Blenders, rice cookers, and crock pots are not allowed because there is no place to clean them - as an alternative, you might purchase frozen rice to cook in your microwave.<\/li>\n \t<li class=\"arrow_list\"><strong><strong>DO YOU RENT REFRIGERATORS?\u00a0<\/strong><\/strong>The University does not have refrigerators available to rent or buy. Refrigerators purchased for use in the residence halls must be no larger than 4.5 cubic feet. <em>(See above links to <span style=\"color: #e31837;\"><strong>Micro-fridges that are PROVIDED<\/strong><\/span> in Ackerman, Heritage, Landers and Barnum Halls.)<\/em><\/li>\n \t<li class=\"arrow_list\"><strong><strong>WHERE DO I GET MY STUDENT ID CARD?\u00a0<\/strong><\/strong>If you did not get your ID card through a virtual SOAR session, you can request an <strong><a href=\"https:\/\/calendly.com\/wucinformationdesk\/id-card-appointment?month=2020-06\">ID Card Appointment<\/a><\/strong> to create your ID Card - or choose to go to the Information Desk at the Werner University Center to get your card. The virtual appointments are via a <span>google hangouts virtual meeting with the information desk.\u00a0 During that meeting they will take a picture of you, create your ID card and mail or save it for you.\u00a0 Please have a solid color background near you to stand in front of for your picture.\u00a0 You will need your V number to create the appointment, so please have that ready. \u00a0<\/span>You can choose to have your ID card mailed to you or held to be picked up in the Werner University Center, at the information desk. There is no charge for the original card. A $15.00 charge must be paid at the time of request for any subsequent replacement cards.<\/li>\n \t<li class=\"arrow_list\"><strong><strong>WHERE DO I GET MY MEAL CARD?\u00a0<\/strong><\/strong>Your meal card is actually your student ID card. If your ID card was not encoded for meal service at SOAR, please go to the University Housing Office. If you don't have an ID card - or have lost your ID card, a temporary card is available through cashiers in Valsetz. If you can't find your card you will have to get a new card made up. Use this link to set up an<strong> ID Card Appointment<\/strong>. Make sure to stop by the housing office to activate your new card.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\nPAGE <a href=\"https:\/\/wou.edu\/housing\/housing-basics\/common-questions-2\/\">2<\/a>\/<a href=\"https:\/\/wou.edu\/housing\/housing-basics\/common-question-3\/\">3<\/a>","_et_gb_content_width":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-2224","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/pages\/2224","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/comments?post=2224"}],"version-history":[{"count":0,"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/pages\/2224\/revisions"}],"wp:attachment":[{"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/media?parent=2224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}