[et_pb_section fb_built=”1″ admin_label=”All Resources Section” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row admin_label=”Frequently Used Links Row (Container)” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”|auto|-85px|auto||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#000000″ text_font_size=”18px” min_height=”12.7px” global_colors_info=”{}”]<\/p>\n
In the columns below you will find our Frequently Used Links <\/strong>and Responsibility Dissemination.<\/strong>\u00a0<\/p>\n [\/et_pb_text][et_pb_divider color=”#a7a9ac” divider_position=”center” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_heading title=”Frequently Used Links” _builder_version=”4.27.0″ _module_preset=”default” title_level=”h2″ title_font=”Montserrat||||||||” title_text_color=”#000000″ title_font_size=”40px” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#000000″ text_font_size=”18px” min_height=”91.2px” custom_padding=”||1px|||” global_colors_info=”{}”]<\/p>\n Below are some forms for frequently requested processes. Using these forms ensures that we receive all of the necessary information to complete your request, as well as allowing us to track it.<\/p>\n If we have questions about your request, someone from our team will reach out. Please feel free to contact\u00a0<\/span>CTL@wou.edu<\/a><\/span>\u00a0<\/span>to follow up on a request or ask any questions you may have.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Canvas Support for Instructors Row (Container)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Responsibility Dissemination” _builder_version=”4.27.0″ _module_preset=”default” title_level=”h2″ title_font=”Montserrat||||||||” title_text_color=”#000000″ title_font_size=”40px” min_height=”102px” custom_margin=”||-71px|||” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ admin_label=”Academic Technology Support Row (Container)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#000000″ text_font_size=”18px” global_colors_info=”{}”]<\/p>\n Course registration can be difficult in terms of understanding when CTL can be involved in a technical support ticket inquiry or not. If students reach out about being dismissed from a class or seeming to not be registered in a class, these are challenges that we are not able to appropriately solve without the insight of the Registrar’s office. Request Forms are the only way the CTL team can confirm that a student belongs in a course. If an inquiry ever comes to you as a professor where there is reasonable doubt about a student’s current academic standing or status, redirect your questions to the registrar to better understand if the student belongs or doesn’t belong in a course before inquiring with CTL about making any changes.<\/span><\/p>\n For more information about The Registrar’s Office visit their <\/span>website<\/span><\/a><\/span>.<\/span><\/p>\n Contact Information for the Registrar’s Department:<\/b> [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#000000″ text_font_size=”18px” global_colors_info=”{}”]<\/p>\n The University of Computing Solutions is a department that handles technology support relating to issues outside of Canvas. These types of troubleshooting can be hardware related or software related. The exception is that UCS does handle all login issues, including users who are having trouble logging into Canvas. There are many instances where instructors with support inquiries are unsure which department to touch base with. If you are unsure about which department to seek support from, please do not hesitate to reach out for us to direct you as needed and further discuss if technical obstacles fall under our jurisdiction and responsibility or should be investigated further by UCS.<\/span><\/p>\n For more information about UCS visit their website<\/a><\/span>.<\/p>\n\n
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Registrar<\/strong><\/h3>\n
<\/b>\u260e phone: (503) 838-8327 | \u2709 e-mail: registrar@wou.edu<\/a><\/span> | <\/span>Location: ADMIN 104<\/span><\/p>\nUniversity Computing Solutions (UCS)<\/strong><\/h3>\n