As a college student, it’s likely that you will need to visit the Lieuallen Administration Building (often called “admin” building) at some point. Whether you need to stop by financial aid, pay tuition/fees, or visit the registrar’s office to add a class or get an official transcript, WOU can make sure you have all the help you need. These departments work closely with one another, so it’s easy for students to find out what they need to do. Here’s a guide to some of the departments in the admin building. 

Financial Aid

One of the best services a college student can take advantage of is financial aid. They work hard to help offset the cost of a college education. You can schedule appointments with advisers so you fully understand how to pay for college and how to apply/utilize financial aid. This department is located on the third floor, room 310. Financial Aid processes grants, scholarships, loans, and work study, but you don’t get refund checks from them or pay your bills. That’s the Cashiers.

Business Office

When you first walk into the Admin building, you’ll find the Business Office directly to the left. They manage student accounts and issue bills for any tuition and fees you owe. Here’s more information about what they do and some frequently asked questions from students.


One location you’ll especially need to know is the Cashier’s window, which is located on the first floor of the building. You’ll see a couple of walk-up windows where you can talk to people and that’s where you can make payments to your account. If you anticipate getting a refund check, we encourage you to sign up for direct deposit through the Business Services channel on the Portal. Otherwise, it will be mailed to you (if you live on campus, it will go to your RSC box).

Human Resources 

If you’re employed by WOU, you’ll need to visit the staff who process payroll in the Human Resources (HR) department to fill out forms and possibly pick up your paycheck (if you don’t set up direct deposit). The HR office is on the 2nd and 3rd floor of Admin. The staff who process payroll are on the third floor. It’s easy to stop by to set up direct deposit, fill out tax forms, or other employment-related business. 


On the bottom floor of the building, you can visit the Registrar’s office, which can help with transcripts, registration, adding or dropping classes, and more. If you ever find yourself needing more information about classes or graduation requirements, stop by the office to get everything squared away!